Global Service Update 18th May 20 ...

Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and from
Ukraine are suspended. Therefore, we have temporarily suspended the
acceptance of DHL shipments to and from Ukraine.
Russia: Domestic and Inbound services to Russia have been suspended, no
shipments accepted until further notice.
Belarus: Full Services suspension.
Finland: The IIHF Ice Hockey World Championships take place in the city of
Tampere from 13thMay until 29thMay. Road closure and restrictions in place.
Delays expected.
Public Holiday:
18thMay: Turkmenistan
19thMay: Turkey
23rdMay: Montenegro (Republic of)
24thMay: Bulgaria, Kosovo, North Macedonia

Operational Update:
Public Holiday:
18thMay: Argentina, Haiti
21stMay: Chile
23rdMay: Belize, Canada, Ecuador,
25thMay: Argentina

Asia Pacific:
Operational Update
China cities suspensions and restrictions are evolving rapidly on a
daily basis with multiple changes. Our China team has released a
new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes.
Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account
It is recommended to use Microsoft Edge or Google Chrome when
accessing to allow it to be translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
From Rest of World into East China:
Following our latest communication the situation remains the same.
We have resumed our document services (DOX product) into Shanghai
(SHA), Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG) –
effective April 18th, and as of Monday May 2nd we resumed our
parcel/non-document services with a temporary restriction of a maximum
piece-weight of 30 kg per piece. There is no shipment weight or customer
weight restriction and the 30 kg limit only applies to the maximum weight
per single piece in a shipment.
From East China to Rest of World:
As of Monday May 16ththe current temporary weight limit restriction of
100 kg per pick up (customer collection) per day from Shanghai (SHA),
Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG) to rest of
world will be increased to 200 kg per pick up (customer collection) per day.
By Friday May 20th, we will provide you with an update to confirm
whether we can resume normal operations to and from East China.
South Korea to Beijing:
As per local authority, pick-up and delivery service for shipments
originated from South Korea to Beijing have been temporarily suspended
since 7th April.
Vanuatu: Please expect pick-up and delivery services may be delayed due
to the shorten of operating hours from 0800hrs -1300hrs Monday to
Public Holiday:
20thMay: Timor Leste