Global Service Update 16th May 20 ...

Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended. Therefore,
we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:Domestic and Inbound services to Russia have been suspended, no shipments accepted until
further notice.
Belarus:Full Services suspension.
Finland:The IIHF Ice Hockey World Championships take place in the city of Tampere from 13/05 until
29/05. Road closure and restrictions in place. Delays expected
Public Holiday:
17thMay: Norway
18thMay: Turkmenistan
19thMay: Turkey
23rdMay: Montenegro (Republic of)

Operational Update:
Public Holiday:
16thMay: Cayman Islands, Uruguay
18thMay: Argentina, Haiti
21stMay: Chile
23rdMay: Belize, Canada, Ecuador, Jamaica

Asia Pacific:
Operational Update:
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our
China team has released a new site to ensure all service suspensions are updated on this site. This ensures all
customers are kept up to date of the changes. Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be translated to
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
From Rest of World into East China:
Following our latest communication the situation remains the same.
We have resumed our document services (DOX product) into Shanghai (SHA), Zhejiang Area (HGH) and
Jiangsu and Anhui Area (SZV, PVG) -effective April 18th, and as of Monday May 2nd we resumed our
parcel/non-document services with a temporary restriction of a maximum piece-weight of 30 kg per piece.
There is no shipment weight or customer weight restriction and the 30 kg limit only applies to the maximum
weight per single piece in a shipment.
FromEast China to Rest of World:
As of Monday May 16th the current temporary weight limit restriction of 100 kg per pick up (customer
collection) per day from Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG) to rest
of world will be increased to 200 kg per pick up (customer collection) per day.
By Friday May 20th, we will provide you with an update to confirm whether we can resume normal
operations to and from East China.
South Korea to Beijing:
As per local authority, pick-up and delivery service for shipments originated from South Korea to Beijing
have been temporarily suspended since 7th April.
Vanuatu: Please expect pick-up and delivery services may be delayed due to the shorten of operating hours
from 0800hrs -1300hrs Monday to Friday.
SRI LANKA –Police Curfew:
Sri Lanka Government has imposed police curfew until further notice to entire island with immediate effect
due to violent protests that are taking place.
In view of our staff safety, all pick-up and deliveries have been suspended with effect from 10thMay 2022till
further notice.
Public Holiday:
16thMay: Indonesia, Singapore, Sri Lanka, Thailand
17°May: Nauru (Republic of)
20thMay: Timor Leste