Global Service Update 12th May 20 ...

Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended. Therefore,
we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia: Domestic and Inbound services to Russia have been suspended, no shipments accepted until further
Belarus: Full Services suspension.
Public Holiday:
12th May: Georgia
13th May: Denmark, Faroe Islands, Greenland
17th May: Norway
18th May: Turkmenistan
19th May: Turkey

Operational Update:
Public Holiday:
13th May: Suriname
14th May: Paraguay
15th May: Paraguay
16th May: Cayman Islands, Uruguay
18th May: Argentina, Hait

Asia Pacific:
Operational Update:
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our
China team has released a new site to ensure all service suspensions are updated on this site. This ensures all
customers are kept up to date of the changes. Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account manager)
From Rest of World into East China:
As of Monday May 9th the current temporary weight limit restriction of 70 kg per pick up (customer
collection) per day from Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG) to
rest of world will be increased to 100 kg per pick up (customer collection) per day
From East China to Rest of World:
Following our latest communication the situation remains unchanged.
We have resumed our document services (DOX product) into East CN (SHA / PVG / HGH / SZV Area)
effective April 18th.
As of Monday May 2nd we resumed our parcel/non-document services with a temporary restriction of
a maximum piece-weight of 30 kg per piece. There is no shipment weight or customer weight
By latest on Friday May 13th, there will be an update on the above services again.
South Korea to Beijing:
As per local authority, pick-up and delivery service for shipments originated from South Korea to Beijing
have been temporarily suspended since 7th April.
Vanuatu:Please expect pick-up and delivery services may be delayed due to the shorten of operating
hours from 0800hrs -1300hrs Monday to Friday.
SRI LANKA –Police Curfew:
Sri Lanka Government has imposed police curfew until further notice to entire island with immediate
effect due to violent protests that are taking place.
In view of our staff safety, all pick-up and deliveries have been suspended with effect from today 10
MAY 2022till further notice.