Global Service Update 11th May 20 ...

Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and
from Ukraine are suspended. Therefore, we have temporarily
suspended the acceptance of DHL shipments to and from Ukraine.
Russia: Domestic and Inbound services to Russia have been
suspended, no shipments accepted until further notice.
Belarus: Full Services suspension.
Public Holiday:
12thMay: Georgia
13thMay: Denmark, Faroe Islands, Greenland
17thMay: Norway
18thMay: Turkmenistan

Operational Update:
Public Holiday:
13thMay: Suriname
14thMay: Paraguay
15thMay: Paraguay
16thMay: Cayman Islands, Uruguay
18thMay: Argentina, Haiti

Asia Pacific:
Operational Update:
China cities suspensions and restrictions are evolving rapidly on a
daily basis with multiple changes. Our China team has released a
new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes.
Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account
It is recommended to use Microsoft Edge or Google Chrome when
accessing to allow it to be translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
From Rest of World into East China:
As of Monday May 9th the current temporary weight limit restriction of
70 kg per pick up (customer collection) per day from Shanghai (SHA),
Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG) to rest of
world will be increased to 100 kg per pick up (customer collection) per day
From East China to Rest of World:
Following our latest communication the situation remains unchanged.
We have resumed our document services (DOX product) into East CN (SHA
/ PVG / HGH / SZV Area) effective April 18th.
As of Monday May 2nd we resumed our parcel/non-document services
with a temporary restriction of a maximum piece-weight of 30 kg per
piece. There is no shipment weight or customer weight restriction.
By latest on Friday May 13th, there will be an update on the above
services again.
South Korea to Beijing:
As per local authority, pick-up and delivery service for shipments
originated from South Korea to Beijing have been temporarily suspended
since 7th April.
Vanuatu: Please expect pick-up and delivery services may be delayed due
to the shorten of operating hours from 0800hrs -1300hrs Monday to
SRI LANKA –Police Curfew:
Sri Lanka Government has imposed police curfew until further notice to
entire island with immediate effect due to violent protests that are taking
In view of our staff safety, all pick-up and deliveries have been suspended
with effect from today 10 MAY 2022till further notice.
Public Holiday:
11thMay: Bhutan
14thMay: Cambodia, Myanmar
15thMay: Bangladesh, Cambodia,
Malaysia, Singapore, Sri Lanka
16thMay: Indonesia, Singapore, Sri
Lanka, Thailand
17°May: Nauru (Republic of)