Global Service Update 9th May 202 ...

Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended. Therefore,
we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:Domestic and Inbound services to Russia have been suspended, no shipments accepted until further
Belarus:Full Services suspension.
Dueto 4 Day Dunkirk Cycling race (03/05 –08/05) in the Nord-Pas de Calais region of northern France –
There will be subsequent road closures & traffic build up –delay expected.
Public Holiday:
9thMay: Azerbaijan, Belarus, Kyrgyzstan, Tajikistan, Ukraine, Kosovo, Luxembourg, Guernsey, Jersey,
Moldova (Republic Of), Russian Federation (The), Georgia, Uzbekistan, Armenia
10thMay: Russian Federation (The), Kazakhstan
12thMay: Georgia
13thMay: Denmark, Faroe Islands, Greenland

Operational Update:
Public Holiday:
10thMay: Micronesia (Federated State Of), El Salvador
13thMay: Suriname
14thMay: Paraguay
15thMay: Paraguay
16thMay: Cayman Islands, Uruguay

Asia Pacific:
Operational Update:
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our
China team has released a new site to ensure all service suspensions are updated on this site. This ensures all
customers are kept up to date of the changes. Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be translated to
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
From Rest of World intoEast China
As of Monday May 9th the current temporary weight limit restriction of 70 kg per pick up (customer
collection) per day from Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG) to rest
of world will be increased to 100 kg per pick up (customer collection) per day
FromEast China to Rest of World
Following our latest communication the situation remains unchanged.
We have resumed our document services (DOX product) into East CN (SHA / PVG / HGH / SZV Area) effective
April 18th.
As of Monday May 2nd we resumed our parcel/non-document services with a temporary restriction of a
maximum piece-weight of 30 kg per piece. There is no shipment weight or customer weight restriction.
By latest on Friday May 13th, there will be an update on the above services again.
South Korea to Beijing:
As per local authority, pick-up and delivery service for shipments originated from South Korea to Beijing
have been temporarily suspended since 7th April.
Vanuatu:Please expect pick-up and delivery services may be delayed due to the shorten of operating hours
from 0800hrs -1300hrs Monday to Friday.
Public Holiday:
9thMay: Macau, Hong Kong, Tuvalu, Samoa, Philippines (The)
11thMay: Bhutan
14thMay: Cambodia, Myanmar
15thMay: Bangladesh, Cambodia, Malaysia, Singapore, Sri Lanka
16thMay: Indonesia, Singapore, SriLanka, Thailand