Global Service Update 19th May 20 ...

Americas:

Operational Update:

Public Holiday:
21st May: Chile
22nd May: Belize, Canada, Colombia, Martinique, Uruguay
23rd May: Jamaica
25th May: Argentina
26th May: Argentina, Bermuda, Ecuador, Guyana (British)
27th May: Guadeloupe
28th May: Bonaire, Curacao, St. Eustatius, St. Maarten

Asia Pacific:

Operational Update:

Public Holiday:
20th May: Timor Leste
26th May: Hong Kong Sar, China, Macau
27th May: Korea, Republic Of (South K.)

Europe:

Operational Update:
Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed, please
expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA-ADA station:
Inbound and Outbound Services resumed
Gaziantep & Kahramanmaras cities, ADA-GAZ station:
Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service Point
remains closed.
Pick up and delivery services resumed.
Malatya city ADA-MLX station:
Service Point Status: Service Point is open.
Pick up and delivery services resumed.
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk,
additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Belarus:
Full services suspension
Denmark:
Denmark is currently experiencing widespread truck blockades throughout the country due to an ongoing
industrial action.
Italy:
(BLQ)
Due to adverse weather in Emilia Romagna region, many roads are flooded, and bridges and underpasses are
closed . Service Delays are expected.

Europe:

Public Holiday:
19th May: Turkey
22nd May: Montenegro, Republic Of
23rd May: Montenegro, Republic Of
24th May: Bulgaria, Kosovo, North Macedonia
25th May: Israel
26th May: Georgia, Israel
28th May: Armenia, Azerbaijan, Belgium, Estonia, Hungary, Netherlands, The, Poland, Switzerland
29th May: United Kingdom

Middle East & North Africa:

Operational Update:
Afghanistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective
from 15th August 2021.

Public Holiday:
22nd May: Yemen, Republic Of
25th May: Jordan, Mauritania

Sub Saharan Africa:

Operational Update:
Sudan:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31st January.
WPX/DOX out of Central African Republic is still suspended.

Public Holiday:
19th May: Somalia, Somaliland, Rep Of (North Somalia)
20th May: Cameroon
21st May: Saint Helena
22nd May: Saint Helena
24th May: Eritrea
25th May: Gambia, Guinea Republic, Lesotho, Mali, Namibia, Zambia, Zimbabwe
28th May: Ethiopia, Madagascar

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria