Global Service Update 19th May 20 ...


Operational Update:

Public Holiday:
21st May: Chile
22nd May: Belize, Canada, Colombia, Martinique, Uruguay
23rd May: Jamaica
25th May: Argentina
26th May: Argentina, Bermuda, Ecuador, Guyana (British)
27th May: Guadeloupe
28th May: Bonaire, Curacao, St. Eustatius, St. Maarten

Asia Pacific:

Operational Update:

Public Holiday:
20th May: Timor Leste
26th May: Hong Kong Sar, China, Macau
27th May: Korea, Republic Of (South K.)


Operational Update:
Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed, please
expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA-ADA station:
Inbound and Outbound Services resumed
Gaziantep & Kahramanmaras cities, ADA-GAZ station:
Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service Point
remains closed.
Pick up and delivery services resumed.
Malatya city ADA-MLX station:
Service Point Status: Service Point is open.
Pick up and delivery services resumed.
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk,
additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Full services suspension
Denmark is currently experiencing widespread truck blockades throughout the country due to an ongoing
industrial action.
Due to adverse weather in Emilia Romagna region, many roads are flooded, and bridges and underpasses are
closed . Service Delays are expected.


Public Holiday:
19th May: Turkey
22nd May: Montenegro, Republic Of
23rd May: Montenegro, Republic Of
24th May: Bulgaria, Kosovo, North Macedonia
25th May: Israel
26th May: Georgia, Israel
28th May: Armenia, Azerbaijan, Belgium, Estonia, Hungary, Netherlands, The, Poland, Switzerland
29th May: United Kingdom

Middle East & North Africa:

Operational Update:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective
from 15th August 2021.

Public Holiday:
22nd May: Yemen, Republic Of
25th May: Jordan, Mauritania

Sub Saharan Africa:

Operational Update:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31st January.
WPX/DOX out of Central African Republic is still suspended.

Public Holiday:
19th May: Somalia, Somaliland, Rep Of (North Somalia)
20th May: Cameroon
21st May: Saint Helena
22nd May: Saint Helena
24th May: Eritrea
25th May: Gambia, Guinea Republic, Lesotho, Mali, Namibia, Zambia, Zimbabwe
28th May: Ethiopia, Madagascar

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria