Global Service Update 31st May 20 ...


Operational Update:
Guam- Typhoon Mawar
Guam has been heavily impacted by Typhoon Mawar. There has been flooding and loss of power on
the island. The service at Guam is suspended.

Public Holiday:
1st June: Palau
2nd June: Bahamas, Marshall Islands
5th June: Suriname
8th June: Bolivia, Brazil, Dominican Republic, Grenada, Haiti, St. Lucia, Trinidad And Tobago

Asia Pacific:

Operational Update:

Public Holiday:
1st June: Mongolia, Samoa, Indonesia
2nd June: Indonesia, Singapore
3rd June: Sri Lanka
4th June: Bhutan, Indonesia, Tonga
5th June: Cook Islands, Malaysia, New Zealand, Niue, Thailand, Tonga
6th June: Korea, Republic Of (South K.), Korea, The D.P.R Of (North K.)
8th June: Timor Leste
9th June: Solomon Islands
10th June: Tuvalu


Operational Update:
Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed, please
expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA-ADA station:
Inbound and Outbound Services resumed
Gaziantep & Kahramanmaras cities, ADA-GAZ station:
Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service Point
remains closed.
Pick up and delivery services resumed.
Malatya city ADA-MLX station:
Service Point Status: Service Point is open.
Pick up and delivery services resumed.
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk,
additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Full services suspension
Due to adverse weather in Emilia Romagna region, many roads are flooded, and bridges and underpasses are
closed . Service Delays are expected.


Public Holiday:
1st June: Romania, Moldova
2nd June: Kosovo, North Macedonia, Italy, San Marino, Moldova.
3rd June: Italy
5th June: Cyprus, Denmark, Faroe Islands, Greece, Greenland, Ireland, Republic Of, Romania, Ukraine
6th June: Sweden
7th June: Malta
8th June: Austria, Croatia, Liechtenstein, Monaco, Poland, Portugal
10th June: Portugal

Middle East & North Africa:

Operational Update:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective
from 15th August 2021.

Public Holiday:
1st June: Jordan
4th June: Iran (Islamic Republic Of)
5th June: Iran (Islamic Republic Of)

Sub Saharan Africa:

Operational Update:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31st January.
WPX/DOX out of Central African Republic is still suspended.
Public Holiday:
1st June: Kenya, Cape Verde
3rd June: Uganda
5th June: Guinea-Equatorial
8th June: Guinea-Equatorial, Seychelles
9th June: Uganda
10th June: Congo

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria