Global Service Update 1st March 2 ...

Americas :

Operational Update:
USA: Northern US Winter Storm: Winter Storm passing over the upper US bringing record snowfall and
blizzard conditions. Delays expected in Minneapolis, Milwaukee, Albany, Westborough
Public Holiday:
1stMarch: Marshall Islands, Micronesia (Federated States Of)
2ndMarch: Anguilla
6thMarch: Guam, Virgin Islands, Belize
8thMarch: Micronesia (Federated States of )

Asia Pacific:

Operational Update:
Vanuatu:
The office is closed for today Wednesday 1stMarch 2023 due to Tropical Cyclone Judy.
No pickup and delivery services will be performed during this transit, as DHL office will be officially
closed for business.
It will be further advised when normal business services resume.
Public Holiday:
1stMarch: Korea (Republic Of South K.)
2ndMarch: Myanmar
3rdMarch: Timor Leste
5thMarch: Myanmar, Tahiti, Vanuatu
6thMarch: Vanuatu, Nepal, Thailand, Sri Lanka
7thMarch: Suriname
8thMarch: Lao Peoples Democratic Republic, Mongolia, Nauru (Republic of), Cambodia, Kiribati,
Nepal, Korea ( The D.P.R of North K), Bangladesh

Europe:

Turkey and Syria:

Multiple earthquakes striking in the South

East region. The situation is currently being assessed, please expect service delays into Turkey and Syria.

Adana & Mersin cities, ADA ADA station:

Service Point status: Service Point is open.

Inbound: Shipments can be received into station. Courier delivery services only available for customers that can be reached via phone. Otherwise held at station with OH FM DSTER scan. Outbound: Pickup services available.

Gaziantep & Kahramanmaras cities, ADA GAZ station:

Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service Point remains closed.

Inbound: Shipments will be forwarded from ADA ADA to ADA GAZ following contingency connection with delays.

Courier delivery services only available for customers that can be reached via phone Outbound: Pickup Service is available if booking is received.

Perishable content such as WMX Dry ice will not be accepted.

If any Outbound material accepted, it will suffer uncertain delays

Malatya city ADA MLX station:

Service Point Status: Service Point is open.

Inbound: Shipments will be forwarded from ESB KAY to ADA MLX via road following contingency connection with delays of 1 or 2 days.

Courier delivery services only available for customers that can be reached via phone

Outbound: Shipments will be forwarded from ADA MLX to ESB KAY via road following contingency connection with delays of 1 or 2 days.

Pickup Service is available if booking is received.

Perishable content such as WMX Dry ice will not be accepted. Surrounding Agent stations:

Sanliurfa city ADA URF, Hatay city ADA HTY , Iskenderun city ADA ISD no services available. Postcodes concerned:

Gaziantep postcodes 27xxx Kahramanmaras postcodes 46xxx Malatya postcodes 44xxx

Hatay & Iskenderun 31xxx Adana 01xxx

Mersin 33xxx

Surrounding Agent stations: Sanliurfa city ADA-URF service is available, Hatay city ADA-HTY service re opened, Iskenderun city ADA-ISD service has reopened as of 28/02.

Ukraine:

We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk, additional charges may apply.

Russia:

Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.

Belarus:

Full services suspension.

Public Holiday:

1stMarch: Bosnia and Herzegovina, Liechtenstein

3rdMarch: Bulgaria, Georgia

8thMarch: Armenia, Georgia, Kyrgyzstan, Moldova ( Republic of ), Azerbaijan, Uzbekistan, Turkmenistan, Tajikistan, Kazakhstan, Russian Federation, Ukraine

Sub Saharan Africa:

Operational Update:
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary.
WPX/DOX out of Central African Republic is still suspended.

Public Holiday:
2ndMarch: Ethiopia
3rdMarch: Malawi
6thMarch: Ghana
8thMarch: Angola, Burkina Faso, Eritrea, Guinea –Bissau, Sierra Leone, Chad, Uganda, Zambia,
Madagascar, Liberia

Middle East and North Africa:

Operational Update:
Afghanistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective from
15thAugust 2021.
Public Holiday:
5thMarch: Iraq, Qatar
8thMarch: Iran( Islamic Republic of )

Countries not served & high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates: •Israel –Jordan-Lane is temporarily suspended.