Global Service Update 27th Febru ...

Americas:

Operational Update:
USA: Northern US Winter Storm: Winter Storm passing over the upper US bringing record snowfall and
blizzard conditions. Delays expected in Minneapolis, Milwaukee, Albany, Westborough

Public Holiday:
27thFebruary: Dominican Republic, Paraguay
1stMarch: Marshall Islands, Micronesia (Federated States Of)
2ndMarch: Anguilla
6thMarch: Guam, Virgin Islands, Belize

Asia Pacific:

Public Holiday:
27thFebruary: Taiwan
28thFebruary: Taiwan
1stMarch: Korea (Republic Of South K.)
2ndMarch: Myanmar
3rdMarch: Timor Leste
5thMarch: Myanmar, Tahiti, Vanuatu
6thMarch: Vanuatu, Nepal, Thailand, Sri Lanka

Europe:

Turkey and Syria:
Multiple earthquakes striking in the South
East region. The situation is currently being assessed,
please expect service delays into Turkey and Syria.

Adana & Mersin cities, ADA ADA station.

Service Point status: Service Point is open.

Inbound: Shipments can be received into station. Courier delivery services only available for
customers that can be reached via phone. Otherwise held at station with OH FM DSTER scan.
Outbound: Pickup services available

Gaziantep & Kahramanmaras cities, ADA GAZ station

Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service points remains closed.

Inbound : Shipments will be forwarded from ADA ADA TO ADA GAZ following contingency connection with delays.

Courier delivery services only available for customers that can be reached via phone

Outbound: Pickup Service is available if booking is received.

Perishable content such as WMX Dry ice will not be accepted.
If any Outbound material accepted, it will suffer uncertain delays.

Malatya city ADA MLX station:

Service Point Status: Service Point is open.
Inbound: Shipments will be forwarded from ESB-KAY to ADA-MLX via road following contingency
connection with delays of 1 or 2 days.
Courier delivery services only available for customers that can be reached via phone
Outbound: Shipments will be forwarded from ADA-MLX to ESB-KAY via road following contingency
connection with delays of 1 or 2 days.
Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
Surrounding Agent stations:
Sanliurfa city ADA-URF, Hatay city ADA-HTY , Iskenderun city ADA-ISD no services available.
Postcodes concerned:
Gaziantep postcodes 27xxx
Kahramanmaras postcodes 46xxx
Malatya postcodes 44xxx
Hatay & Iskenderun 31xxx
Adana 01xxx
Mersin 33xxx

Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension

Public Holiday:
27thFebruary: Cyprus, Greece

1stMarch: Bosnia and Herzegovina, Liechtenstein

3rd March: Bulgaria, Georgia

Sub Saharan Africa:

Operational Update:
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary.
WPX/DOX out of Central African Republic is still suspended.
Public Holiday:
2ndMarch: Ethiopia
3rdMarch: Malawi
6thMarch: Ghana

Middle East and North Africa:

Afghanistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective from
15thAugust 2021.
Public Holiday:
5thMarch: Iraq, Qatar

Countries not served & high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates: •Israel –Jordan-Lane is temporarily suspended.