Americas:
Operational Update:
Brazil : Carnival Celebrations 17/02/23-22/02/223 Carnival Celebrations expected traffic delays and
road closures- Service Impact Expected
Public Holiday:
22nd February: Cayman Islands, Guadeloupe, Haiti, Jamaica, Martinique, St. Barthelemy, St. Lucia
23rd February: Guyana (British)
27th February: Dominican Republic, Paraguay
Asia Pacific:
Operational Update:
Public Holiday:
22nd February: Bhutan, Mongolia
23rd February: Bhutan, Brunei, Japan, Mongolia
25th February: Philippines (The)
27th February: Taiwan
28th February: Taiwan
Europe:
Operational Update:
Turkey and Syria:
Multiple earthquakes striking in the South-East region. The situation is currently being assessed,
please expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA-ADA station:
Service Point status: Service Point is open.
Inbound: Shipments can be received into station. Courier delivery services only available for
customers that can be reached via phone. Otherwise held at station with OH FM DSTER scan.
Outbound: Pickup services available.
Gaziantep & Kahramanmaras cities, ADA-GAZ station:
Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service
Point remains closed.
Inbound: Shipments will be forwarded from ADA-ADA to ADA-GAZ following contingency connection
with delays.
Courier delivery services only available for customers that can be reached via phone
Outbound: Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
If any Outbound material accepted, it will suffer uncertain delays.
Malatya city ADA-MLX station:
Service Point Status: Service Point is open.
Inbound: Shipments will be forwarded from ESB-KAY to ADA-MLX via road following contingency
connection with delays of 1 or 2 days.
Courier delivery services only available for customers that can be reached via phone
Outbound: Shipments will be forwarded from ADA-MLX to ESB-KAY via road following contingency
connection with delays of 1 or 2 days.
Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
Surrounding Agent stations:
Sanliurfa city ADA-URF, Hatay city ADA-HTY , Iskenderun city ADA-ISD no services available.
Postcodes concerned:
Gaziantep postcodes 27xxx
Kahramanmaras postcodes 46xxx
Malatya postcodes 44xxx
Hatay & Iskenderun 31xxx
Adana 01xxx
Mersin 33xxx
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension.
Public Holiday:
23rd February: Kyrgyzstan, Russian Federation (The)
24th February: Estonia, Russian Federation (The)
27th February: Cyprus, Greece
Middle East & North Africa:
Operational Update:
Afghanistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective
from 15th August 2021.
Public Holiday:
22nd February: Saudi Arabia
25th February: Kuwait
26th February: Kuwait
Sub Saharan Africa:
Operational Update:
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31st January.
WPX/DOX out of Central African Republic is still suspended.
Public Holiday:
Countries Not Served:
• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria