Europe:
Turkey and Syria:
Multiple earthquakes striking in the South
East region. The situation is currently being assessed, please expect service delays into Turkey and Syria.
Adana & Mersin cities, ADA ADA station:
Service Point status: Service Point is open.
Inbound: Shipments can be received into station. Courier delivery services only available for customers that can be reached via phone. Otherwise held at station with OH FM DSTER scan. Outbound: Pickup services available.
Gaziantep & Kahramanmaras cities, ADA GAZ station:
Service Point Status: Gaziantep Service Point is open, service is available , Kahramanmaras Service Point remains closed.
Inbound: Shipments will be forwarded from ADA ADA to ADA GAZ following contingency connection with delays.
Courier delivery services only available for customers that can be reached via phone Outbound: Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted.
If any Outbound material accepted, it will suffer uncertain delays.
Malatya city ADA MLX station:
Service Point Status: Service Point is open.
Inbound: Shipments will be forwarded from ESB KAY to ADA MLX via road following contingency connection with delays of 1 or 2 days.
Courier delivery services only available for customers that can be reached via phone
Outbound: Shipments will be forwarded from ADA MLX to ESB KAY via road following contingency connection with delays of 1 or 2 days.
Pickup Service is available if booking is received.
Perishable content such as WMX Dry ice will not be accepted. Surrounding Agent stations:
Sanliurfa city ADA URF, Hatay city ADA HTY , Iskenderun city ADA ISD no services available. Postcodes concerned:
Gaziantep postcodes 27xxx Kahramanmaras postcodes 46xxx Malatya postcodes 44xxx
Hatay & Iskenderun 31xxx Adana 01xxx
Mersin 33xxx
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Belarus:
Full services suspension.
Public Holiday:
23rdFebruary: Kyrgyzstan, Russian Federation (The)
24thFebruary: Estonia, Russian Federation (The)
27thFebruary: Cyprus, Greece
Asia Pacific:
Public Holiday:
21stFebruary: Bhutan, Mongolia, Vanuatu, Bangladesh 22ndFebruary: Bhutan, Mongolia
23rdFebruary: Bhutan, Brunei, Japan, Mongolia 25thFebruary: Philippines (The)
27thFebruary: Taiwan 28thFebruary: Taiwan
Americas :
Public Holiday:
21stFebruary: Argentina, Bolivia, Brazil, Dominica, Ecuador, French Guyana, Grenada, Guadeloupe, Haiti, Martinique, Panama, St. Barthelemy, Trinidad and Tobago, Uruguay, Venezuela 22ndFebruary: Cayman Islands, Guadeloupe, Haiti, Jamaica, Martinique, St. Barthelemy, St. Lucia 23rdFebruary: Guyana (British)
27thFebruary: Dominican Republic, Paraguay
Sub Saharan Africa:
Central African Republic:
DHL Service of DOX only to Central African Republic will resume on Tuesday 31stJanuary. WPX/DOX out of Central African Republic is still suspended.
Public Holiday:
21stFebruary: Angola, Zimbabwe
Middle East and North Africa:
Afghanistan:
Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service effective from 15thAugust 2021.
Public Holiday:
22ndFebruary: Saudi Arabia
25thFebruary: Kuwait
26thFebruary: Kuwait
Countries not served & high risk sanctioned Countries:
Countries Not Served:
- Ascension
- Bovet Island
- British Indian Ocean Territory
- French Southern Territories
- Heard & McDonald Islands
- Pitcairn
- Saint Pierre & Miquelon
- Tajikistan
- Tristan Da Cunha
- US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
- Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection
- Crimea
- Cuba
- Iran (Islamic Republic Of)
- Korea, The P.R Of (North Korea)
- Syria
Additional Updates:
Israel –Jordan-Lane is temporarily suspended