Global Service Update 20th April ...

Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and
from Ukraine are suspended. Therefore, we have temporarily
suspended the acceptance of DHL shipments to and from Ukraine.
Russia:Domestic and Inbound services to Russia have been
suspended, no shipments accepted until further notice.
Belarus:Full Services suspension.
Public Holiday:
21stApril: Falkland Islands, Iceland, Israel
22ndApril: Bulgaria, Cyprus, Greece, Israel, Kosovo, Montenegro
(Republic of), North Macedonia, Romania, Serbia (Republic of)
23rdApril: Bulgaria
24thApril: Albania, Bulgaria
25thApril: Albania, Bulgaria, Cyprus, Greece, Greenland, Italy,
Kosovo, Moldova (Republic Of), Montenegro (Republic of), North
Macedonia, Portugal, Romania, San Marino, Serbia (Republic of),
Operational Update:
Public Holiday:
21stApril: Brazil
Asia Pacific:
Operational Update:
China cities suspensions and restrictions are evolving rapidly on a
daily basis with multiple changes. Our China team has released a
new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes.
Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account
It is recommended to use Microsoft Edge or Google Chrome when
accessing to allow it to be translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Global Pick-up Suspension for non-document shipments remain
for: Shanghai, Zhejiang Area, Jiangsu and Anhui Area.
From Rest of World into East China
•We will resume our document services (DOX product) into Shanghai
(SHA), Zhejiang Area (HGH), Jiangsu and Anhui Area (SZV, PVG) with
immediate effect. Please expect delay in delivery services within East China
due to COVID control requirements
•All other DHL Express services will remain temporarily suspended until
further notice. We are not accepting non-document shipments into these
areas until further notice.
From East China to Rest of World
The temporary weight limit restriction of 30 kg per pick up (customer
collection) per day from Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu
and Anhui Area (SZV, PVG) to rest of world will remain in place until April
South Korea to Beijing:
As per local authority, pick-up and delivery service for shipments originated
from South Korea to Beijing have been temporarily suspended since 7th
Tonga: Tonga is now on partial lockdown. The office is open on Tuesday,
Thursday and Saturday. Pickup & delivery is performed on these days only.
Vanuatu: Please expect pick-up and delivery services may be delayed due
to the shorten of operating hours from 0800hrs -1300hrs Monday to Friday.
Public Holiday:
20th April: Timor Leste
25th April: Australia, Cook Islands, New Zealand, Niue, Tonga