Global Service Update 21st April ...

Europe:

Operational Update:

Public Holiday:

21st April: Falkland Islands
22nd April: Iceland
23rd April: Turkey
25th April: Faroe Islands, Portugal
27th April: Netherlands (The), Slovenia
28th April: Gibraltar

Americas:

Operational Update:

Public Holiday:
21st April: Barbados, Bermuda, Brazil, Curacao, St. Vincent
26th April: Curacao
27th April: Aruba, Bonaire, Curacao, St. Eustatius, St. Maarten
28th April: Barbados

Asia Pacific:

Operational update:

Bangladesh: The Bangladesh Government has imposed a lockdown until further notice. DHL remain
operational but delays are expected.
Bhutan: The government has implemented a lockdown in the southern region and service will be
suspended until the lockdown is lifted.
Cambodia: The government has implemented a lockdown in Phnom Penh until 28th April 2021. Service
has been suspended until further notice. Facilities remain open for self collection.
Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further
notice.
India: The Indian Government has extended the lockdown until 30thApril 2021. DHL remains
operational in all major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some
delays may still be expected in some locations.
The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL
can access the area or when consignees confirm availability to receive shipments.

Public Holiday:

21st April: Cambodia, Vietnam
22nd April: Bhutan
25th April: Australia, Cook Islands, Niue, Tonga
26th April: Cambodia, New Zealand, Sri Lanka

Sub Saharan Africa:

Operational Update:

Public Holiday:

24th April: Niger
25th April: Swaziland
26th April: Swaziland, Tanzania
27th April: Mayotte, Sierra Leone, South Africa, Togo

Middle East and North Africa

Operational Update:

Chad: Due to the unstable security situation within Ndjamena, service has been suspended until
further notice.

Public Holiday:

22nd April: Egypt
28th April: Afghanistan

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.