Europe:
Operational Update:
Germany: Due to extreme rainfall and flooding in several area’s, service impact expected.
Public Holiday:
21st July: Azerbaijan, Belgium, Turkey, Turkmenistan, Uzbekistan
22nd July: Turkey, Turkmenistan
23rd July: Turkey
28th July: Faroe Islands
Americas:
Operational Update:
Public Holiday:
21st July: Guam, Guyana (British)
24th July: Venezuela
25th July: Cuba
26th July: Costa Rica, Cuba
27th July: Cuba
28th July: Peru
Asia Pacific:
Operational update:
Australia:
New South Wales (Sydney): Sydney’s lockdown has been extended until 11:59 pm 16 July 2021.
DHL Pick-up and Delivery are operating as per normal. Some restrictions for rest of Australia due to
COVID-19 cases. However, there is no impact on DHL operations
Bangladesh: The BD government has extended the countrywide lockdown for another week until
14th July 2021 in a bid to contain new cases of Covid-19. DHL remains operational although some
delays may be expected.
Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery
service in the southern region is temporarily suspended until the lockdown is lifted.
India: The Indian Government has extended the lockdown until further notice. DHL remains
operational in all major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that
some delays may still be expected in some locations.
Indonesia: The Indonesian Government announced new guidelines to restrict mobility in some
cities/districts starting from 2nd July until 20th July due to COVID. The restrictions are applicable to
29 cities/districts that are categorized as RED zones (Please see below). Essential services
including DHL will still operate 100% with implementation of strict health protocols.
Nepal: The Government of Nepal extended prohibitory orders (lockdown) until 15th July 2021 in 3
major cities: Kathmandu , Lalitpur, Bhaktapur following spike in COVID-19 cases. This is in efforts
to control further spread of those infected within the country.
DHL is still operational with charter flights but with extended transit time. Delays are expected due
to limited ground and customs workforce on duty.
Malaysia: The Government of Malaysia has announced to implement a Full Movement Control
Order (Full Lockdown) throughout the country until further notice to address the current Covid-19
outbreak. DHL remains operational.
The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when
DHL can access the area or when consignees confirm availability to receive shipments.
Sri Lanka: Due to a recent surge in Covid-19 cases, the government has extended travel
restrictions until further notice. DHL is still operational, but service delays are expected.
Vietnam: Bac Giang and Bac Ninh province is restricted access control by The Vietnam
Government due to new COVID 19 cases. DHL remains operational but delays will be expected.
Public Holiday:
21st July: Bangladesh, Brunei, Maldives, Myanmar, Pakistan, Sri Lanka
22nd July: Bangladesh, Japan, Maldives, Pakistan
23rd July: Japan, Maldives, Myanmar, Papua New Guinea, Sri Lanka
24th July: Myanmar, Vanuatu
25th July: Maldives
26th July: Maldives, Thailand
27th July: Korea (The D.P.R Of North K.), Maldives
28th July: Thailand
Sub Saharan Africa:
Operational Update:
South Africa: Due toprotests and unrest in multiple locations, service impact expected.
Public Holiday:
21st July: Comoros, Djibouti, Mali, Niger, Nigeria, Senegal, Somalia, Somaliland (Republic of North
Somalia), South Sudan, Sudan, Tanzania
22nd July: Djibouti, Sudan, Swaziland
23rd July: Sudan
24th July: Sudan
26th July: Liberia
Middle East and North Africa
Operational Update:
Public Holiday:
21st July: Afghanistan, Algeria, Bahrain, Egypt, Iran (Islamic Republic of), Iraq, Jordan, Kuwait,
Lebanon, Libya, Mauritania, Morocco, Oman, Qatar, Saudi Arabia, Syria, Tunisia, United Arab
Emirates, Yemen (Republic of)
22nd July: Afghanistan, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania,
Morocco, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen (Republic of)
23rd July: Iraq, Mauritania, Syria
25th July: Tunisia
Countries not served and high risk sanctioned Countries:
Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended