Global Service Update 26th July 2 ...


Operational Update:

Germany: Due to extreme rainfall and flooding in several area’s, service impact expected.

Public Holiday:

28thJuly: Faroe Islands
29thJuly: Faroe Islands
2ndAugust: Iceland, Ireland (Republic Of), Kosovo, North Macedonia


Operational Update:

Cuba: Due to a rise in Covid-19 cases and limited flights to Havana, some delays are expected.

Public Holiday:

26th July: Costa Rica, Cuba, St. Lucia
27th July: Cuba
28th July: Peru
29th July: Bermuda, Peru
2nd August: Anguilla, Antigua, Bahamas, Barbados, Costa Rica, Dominica, Grenada, Guyana
(British), Jamaica, Montserrat, Nevis, St. Kitts, St. Vincent, Trinidad and Tobago, Virgin Islands

Asia Pacific:

Operational update:


New South Wales (Sydney): Sydney’s lockdown has been extended until 11:59 pm 16 July 2021.
DHL Pick-up and Delivery are operating as per normal. Some restrictions for rest of Australia due to
COVID-19 cases. However, there is no impact on DHL operations

Victoria (Melbourne): Victoria state wide lockdown has been extended until midnight on 27thJuly
2021. DHL receptions will remain closed, and will reopen on 27stJuly. No service impact to Pick ups
and deliveries.
Bangladesh: The BD government has extended the countrywide lockdown for another week until
14th July 2021 in a bid to contain new cases of Covid-19. DHL remains operational although some
delays may be expected.
Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery
service in the southern region is temporarily suspended until the lockdown is lifted.
India: The Indian Government has extended the lockdown until further notice. DHL remains
operational in all major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that
some delays may still be expected in some locations.
Indonesia: The Indonesian Government announced new guidelines to restrict mobility in some
cities/districts starting from 2nd July until 20th July due to COVID. The restrictions are applicable to
29 cities/districts that are categorized as RED zones (Please see below). Essential services
including DHL will still operate 100% with implementation of strict health protocols.
Nepal: The Government of Nepal extended prohibitory orders (lockdown) until 15th July 2021 in 3
major cities: Kathmandu , Lalitpur, Bhaktapur following spike in COVID-19 cases. This is in efforts
to control further spread of those infected within the country.
DHL is still operational with charter flights but with extended transit time. Delays are expected due
to limited ground and customs workforce on duty.
Malaysia: The Government of Malaysia has announced to implement a Full Movement Control
Order (Full Lockdown) throughout the country until further notice to address the current Covid-19
outbreak. DHL remains operational.
The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when
DHL can access the area or when consignees confirm availability to receive shipments.
Sri Lanka: Due to a recent surge in Covid-19 cases, the government has extended travel
restrictions until further notice. DHL is still operational, but service delays are expected.
Vietnam: Bac Giang and Bac Ninh province is restricted access control by The Vietnam
Government due to new COVID 19 cases. DHL remains operational but delays will be expected.

Public Holiday:

26thJuly: Maldives, Thailand
27thJuly: Korea (The D.P.R Of North K.), Maldives
28thJuly: Thailand
2ndAugust: Tuvalu

Sub Saharan Africa:

Operational Update:

Public Holiday:

26thJuly: Liberia
2ndAugust: Zambia

Middle East and North Africa

Operational Update:

Public Holiday:

29thJuly: Iran (Islamic Republic of)

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended