Global Service Update 21st May 20 ...


Operational Update:

Public Holiday:

21stMay: Montenegro (Republic of)

23rdMay: Belgium, Denmark, Estonia, Faroe Islands, Greenland, Hungary, Netherlands (The), Poland

24thMay: Austria, Belgium, Bulgaria, Denmark, Faroe Islands, France, Germany, Greenland, Hungary, Iceland, Liechtenstein, Luxembourg, Monaco, Netherlands (The), North Macedonia, Norway, Switzerland

26thMay: Georgia

28thMay: Armenia, Azerbaijan


Operational Update:

Colombia: Due to civil unrest throughout the country, service impact expected.

French Guyana: Due to an increase in Covid cases and new governmental guidelines, service has been suspended until 18th May.

Public Holiday:

21st May: Chile

22nd May: Martinique

23rd May: Curacao, Jamaica

24th May: Anguilla, Antigua, Bahamas, Belize, Canada, Dominica, Ecuador, French Guyana, Grenada, Guadeloupe, Jamaica, Martinique, Montserrat, Nevis, St. Barthelemy, St. Kitts, St. Lucia, Virgin Islands (British)

25th May: Argentina

26th May: Guyana (British)

27th May: Guadeloupe

28th May: Bermuda

Asia Pacific:

Operational update:

Bangladesh:The Bangladesh Government has extended the lockdown until further notice. DHL remain
operational but delays are expected.
Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery service
in the southern region is temporarily suspended until the lockdown is lifted.
Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further
Fiji: Service will resume on 19thMay. Curfews will still be in place, potential service impact expected.
India: The Indian Government has extended the lockdown until further notice. DHL remains operational in all
major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays
may still be expected in some locations.
Nepal: The Government of Nepal extended PROHIBITORY ORDERS for 15 days, till 27 May, 2021 in 3 major
cities: Kathmandu , Lalitpur, Bhaktapurfollowing spike in COVID-19 cases. This is in efforts to control further
spread of those infected within the country. Similarly, International and Domestic PAX flights suspension has
also extended till 31 May, 2021.
DHL is still operational with charter flights but with extended transit time. Delays are expected due to limited
ground and customs workforce on duty.
The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can
access the area or when consignees confirm availability to receive shipments.
Vietnam: The Vietnam Government has placed some areas in Bac Giang province under lockdown from 18
May 2021 due to the increasing number of COVID-19 cases. Pick-up and delivery services to the following
suburb areas will be temporarily suspended: Dinh Tram Iz, Quan Chau Iz, Song Khe Noi Hoang Iz, and Van
Trung Iz.

Public Holiday:

24thMay: New Caledonia, Solomon Islands, Tahiti

25thMay: India, Myanmar

26thMay: Bangladesh, Bhutan, Indonesia, Malaysia, Mongolia, Nepal, Singapore, Sri Lanka, Thailand

27thMay: Sri Lanka

28thMay: Nepal

Sub Saharan Africa:

Operational Update:

Public Holiday:

21stMay: Saint Helena

23rdMay: Madagascar

24thMay: Benin, Central African Republic, Congo, Cote D’Ivoire, Eritrea, Gabon, Madagascar, Mayotte, Reunion (Island Of), Saint Helena, Senegal, Togo

25thMay: Gambia, Guinea Republic, Lesotho, Mali, Namibia, Zambia, Zimbabwe

28thMay: Ethiopia

Middle East and North Africa

Operational Update:

Public Holiday:

23rdMay: Yemen (Republic of)

25thMay: Jordan, Lebanon, Mauritania

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended