24th May: Austria, Belgium, Bulgaria, Denmark, Faroe Islands, France, Germany, Greenland, Hungary,
Iceland, Liechtenstein, Luxembourg, Monaco, Netherlands (The), North Macedonia, Norway, Switzerland
26th May: Georgia
28th May: Armenia, Azerbaijan
31st May: Gibraltar, Guernsey, Jersey, United Kingdom
Colombia: Due to civil unrest throughout the country, service impact expected.
French Guyana: Due to an increase in Covid cases and new governmental guidelines, service has been suspended until 18th May.
24th May: Anguilla, Antigua, Argentina, Bahamas, Belize, Canada, Dominica, Ecuador, French Guyana,
Grenada, Guadeloupe, Jamaica, Martinique, Montserrat, Nevis, St. Barthelemy, St. Kitts, St. Lucia, Virgin
25th May: Argentina
26th May: Guyana (British)
27th May: Guadeloupe
28th May: Bermuda
31st May: American Samoa, Anguilla, Commonwealth No. Mariana Islands, Guam, Puerto Rico, Trinidad and
Tobago, Turks and Caicos Islands, United States Of America, Virgin Islands (US)
Bangladesh:The Bangladesh Government has extended the lockdown until further notice. DHL remain
operational but delays are expected.
Bhutan: The government has implemented a lockdown in the southern region, pick-up and delivery service
in the southern region is temporarily suspended until the lockdown is lifted.
Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further
India: The Indian Government has extended the lockdown until further notice. DHL remains operational in all
major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays
may still be expected in some locations.
Nepal: The Government of Nepal extended PROHIBITORY ORDERS for 15 days, till 27 May, 2021 in 3 major
cities: Kathmandu , Lalitpur, Bhaktapurfollowing spike in COVID-19 cases. This is in efforts to control further
spread of those infected within the country. Similarly, International and Domestic PAX flights suspension has
also extended till 31 May, 2021.
DHL is still operational with charter flights but with extended transit time. Delays are expected due to limited
ground and customs workforce on duty.
The Philippines: The government has lockdown until further notice.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can
access the area or when consignees confirm availability to receive shipments.
Vietnam: The Vietnam Government has placed some areas in Bac Giang province under lockdown from 18
May 2021 due to the increasing number of COVID-19 cases. Pick-up and delivery services to the following
suburb areas will be temporarily suspended: Dinh Tram Iz, Quan Chau Iz, Song Khe Noi Hoang Iz, and Van
24thMay: India, New Caledonia, Solomon Islands, Tahiti
25thMay: India, Myanmar
26thMay: Bangladesh, Bhutan, Indonesia, Malaysia, Mongolia, Nepal, Singapore, Sri Lanka, Thailand
27thMay: Sri Lanka
31stMay: Brunei, India
Sub Saharan Africa:
Democratic Republic of Congo: Due to a volcanic eruption in the City of Goma, DHL offices have been closed
until further notice.
24thMay: Benin, Central African Republic, Congo, Cote D’Ivoire, Eritrea, Gabon, Madagascar, Mayotte, Reunion
(Island Of), Saint Helena, Senegal, Togo
25thMay: Gambia, Guinea Republic, Lesotho, Mali, Namibia, Zambia, Zimbabwe
Middle East and North Africa
25thMay: Jordan, Lebanon, Mauritania
Countries not served and high risk sanctioned Countries:
Countries Not Served:
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Israel –Jordan-Lane is temporarily suspended