Global Service Update 22nd April

Europe

• Germany, visit of USA President Obama in Hannover on 24th and 25th April, security measures and
restrictions will commence, delays in pickups and deliveries expected

Asia

• Japan, due to earthquakes in Kumamoto Prefecture(southern Japan), service delays are
expected

Africa

Nothing to report

Middle East

• Nothing to report

Americas

• United States of America, due to torrential rainfall and subsequent flooding in Houston, Texas, many roads
and businesses are closed and therefore DHL have limited service capabilities to the affected areas. Service
impact expected, situation is being monitored

• Ecuador, due to earthquake in Central Coast of Ecuador, all ground operations are expected to be closed
until it is determined safe , situation is being monitored