Global Service Update 20th April

Europe

  • Nothing to report

Asia

•Japan, due to earthquakes in Kumamoto Prefecture(southern Japan), service delays are
expected

Africa

  • Nothing to report

Middle East

  • Nothing to report

Americas

•United States of America, due to torrential rainfall and subsequent flooding in Houston, Texas,

many roads and businesses are closed and therefore DHL have limited service capabilities to the
affected areas. Service impact expected, situation is being monitored

•Ecuador, due to earthquake in Central Coast of Ecuador, all ground operations are expected to
be closed until it is determined safe , situation is being monitored