Global Service Update 22nd Octobe ...


Operational Update:

Public Holiday:

23rdOctober: Hungary, Kosovo, North Macedonia
25thOctober: Ireland (Republic Of)
26thOctober: Austria


Operational Update:

Cuba: Due to a rise in Covid-19 cases and limited flights to Havana, some delays are expected. WPX
service to Cuba is resumed with restricted capabilities.

Public Holiday:

24thOctober: Palau, Micronesia (Federated States Of)
25thOctober: Palau, Micronesia (Federated States Of), Grenada
27th October: St. Vincent

Asia Pacific:

Operational update:

Melbourne, Victoria: Victoria has extended lockdown until at least 26th October. All receptions will
remain closed until 26th October. There is no change in DHL Operations, Gateway and Service
Centres will operate in Business as usual mode.
China Operations Pickup & Delivery:
Please be informed that there will be 3-5 transit days delay expected for outbound materials from
East and South of China until further notice. We will continue to keep you updated of any change to
the transit time.
Due to recent severe weather conditions, including last week’s typhoon in South China and Hong
Kong, combined with the heavy volume surge after the Chinese holiday period, our normal high
levels of efficient shipment processing has been impacted. As a result, we are currently
experiencing a shipment backlog in certain key facilities in this region. Some delays are expected.
In order for us to clear the current backlog, we need to implement a temporary weight limit
restriction of 100 kg per pick up (customer collection) per day, from China and Hong Kong to all
This temporary restriction applies from Monday 25th October, until Wednesday 3rd November.

Public Holiday:
22ndOctober: Lao Peoples Democratic Republic, Myanmar, Thailand
25thOctober: New Zealand, Niue
26thOctober: Cook Islands, Nauru (Republic Of)
27thOctober: Bhutan

Sub Saharan Africa:

Operational Update:

Public Holiday:
24thOctober: Zambia
25thOctober: Zambia
26thOctober: Mali

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:

24thOctober: Zambia
25thOctober: Zambia
26thOctober: Mali

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended