Global Service Update 27th Octobe ...


Operational Update:

Public Holiday:

28th October: Cyprus, Czech Republic (The), Greece
29th October: Turkey
31st October: Slovenia
1st November: Andorra, Austria, Belgium, Canary Islands (The), Croatia, France, Hungary, Italy, Liechtenstein,
Lithuania, Luxembourg, Monaco, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain


Operational Update:

Cuba: Due to a rise in Covid-19 cases and limited flights to Havana, some delays are expected. WPX
service to Cuba is resumed with restricted capabilities.

Public Holiday:

31st October: Chile
1st November: Antigua, Chile, Colombia, Ecuador, French Guyana, Guadeloupe, Guatemala, Martinique, Peru,
St. Barthelemy

Asia Pacific:

Operational update:

Melbourne, Victoria: Victoria has extended lockdown until at least 26th October. All receptions will
remain closed until 26th October. There is no change in DHL Operations, Gateway and Service
Centres will operate in Business as usual mode.
China Operations Pickup & Delivery:
Please be informed that there will be 3-5 transit days delay expected for outbound materials from
East and South of China until further notice. We will continue to keep you updated of any change to
the transit time.
Due to recent severe weather conditions, including last week’s typhoon in South China and Hong
Kong, combined with the heavy volume surge after the Chinese holiday period, our normal high
levels of efficient shipment processing has been impacted. As a result, we are currently
experiencing a shipment backlog in certain key facilities in this region. Some delays are expected.
In order for us to clear the current backlog, we need to implement a temporary weight limit
restriction of 100 kg per pick up (customer collection) per day, from China and Hong Kong to all
This temporary restriction applies from Monday 25th October, until Wednesday 3rd November.

Public Holiday:
27th October: Bhutan
28th October: Cambodia
1st November: Bhutan, New Caledonia, Philippines (The), Tahiti, Timor Leste

Sub Saharan Africa:

Operational Update:

Public Holiday:
26th October: Mali
1st November: Angola, Benin, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Congo,
Cote D’Ivoire, Gabon, Guinea Republic, Madagascar, Mauritius, Mayotte, Reunion (Island Of), Senegal,
Seychelles, South Africa, Togo

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:

1st November: Algeria

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended