Global Service Update 24th Octob ...


Public Holiday:
24th Oct: Guyana(British), Trinidad and Tobago, Micronesia (Federated States of), Palau
25th Oct: Grenada
27th Oct: Suriname, St. Vincent
31st Oct: Chile

Asia Pacific:

China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming

Asia Pacific:

Public Holiday:
24th Oct: Singapore, Myanmar, India, Fiji, Nepal, New Zealand, Niue, Thailand
25th Oct: Fiji, Nepal
26th Oct: Nauru (Republic of) , Cook Islands, Nepal
27th Oct: Maldives, Nepal
28th Oct: Nepal
29th Oct: Cambodia
30th Oct: Nepal
31st Oct: Nepal, Philippines


Operational Update:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
Full services suspension.

Public Holiday:

24th Oct: Kosovo, North Macedonia, Kazakhstan
25th Oct : Kazakhstan
26th Oct: Austria
28th Oct: Czech Republic, Cyprus, Greece
29th Oct: Turkey
31st Oct: Hungry, Ireland, Slovenia

Middle East & North Africa:

Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.

Sub Saharan Africa:

Operational Update:

24th Oct: Mauritius, Zambia

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria