Americas:
Operational Update:
Public Holiday:
25th Oct: Grenada
27th Oct: Suriname, St. Vincent
31st Oct: Chile
1st Nov: Peru, Chile, Guatemala, Haiti, St. Barthelemy, French Guyana, Guadeloupe, Martinique,
Antigua
Asia Pacific:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Operational Update:
Public Holiday:
25th Oct: Fiji, Nepal
26th Oct: Nauru (Republic of) , Cook Islands, Nepal
27th Oct: Maldives, Nepal
28th Oct: Nepal
29th Oct: Cambodia
30th Oct: Nepal
31st Oct: Nepal, Philippines
1st Nov: New Caledonia, Tahiti, Philippines, Timor Leste, Bhutan
Europe:
Operational Update:
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension.
Public Holiday:
25th Oct : Kazakhstan
26th Oct: Austria
28th Oct: Czech Republic, Cyprus, Greece
29th Oct: Turkey
31st Oct: Hungry, Ireland, Slovenia
1st Nov: France, Hungary, Slovakia, Austria, Liechtenstein, Poland, Belgium, Spain, Canary Islands,
Luxembourg, Slovenia, Italy, San Marino, Lithuania, Croatia, Andorra, Israel, Portugal
Middle East & North Africa:
Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.
Public Holiday:
1st Nov: Algeria
Sub Saharan Africa:
Public Holiday:
1st Nov: Burkina Faso, Burundi, Benin, Congo, Cote D’Ivoire, Cape Verde, Gabon, Madagascar, Reunion
Seychelles, Senegal, Togo, Mayotte, Central African Republic, Guinea Republic, Chad
Countries Not Served:
Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria