Americas:
Public Holiday:
30th Aug: Peru
31st Aug: Trinidad and Tobago
2nd Sep: Marshall Islands
Asia Pacific:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Operational Update:
Sri Lanka –FUEL CRISIS IMPACT SERVICE LEVELS (UPDATES)
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an
additional 2 days impact for third party area remote location deliveries. No major shipment backlog
for pickups/ delivery.
Public Holiday:
26th Aug: Papua New Guinea
29th Aug: Philippines
30th Aug: Timor Leste
31st Aug: Malaysia
1st Sep: Vietnam
2nd Sep: Vietnam
Europe:
Operational Update:
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension.
Great Britain:
There will be service area closures for the late Summer Bank Holiday in England, Northern Island and
Scotland 29th August
Public Holiday:
27th Aug: Moldova (Republic Of)
28th Aug: Georgia, Kosovo, North Macedonia,
29th Aug: Gibraltar, Guernsey, Jersey, Kazakhstan, Slovakia
30th Aug: Kazakhstan, Turkey
31st Aug: Kyrgyzstan, Moldova (Republic Of)
1st Sep: Slovakia, Uzbekistan
2nd Sep: Uzbekistan
Middle East & North Africa:
Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021
Sub Saharan Africa:
Operational Update:
Public Holiday:
26th Aug: Namibia
29th Aug: Saint Helena
1st Sep: Eritrea, Mauritius
Countries Not Served:
• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria