Americas:
Operational Update:
Public Holiday:
28th July: Bermuda, Peru
29th July: Bermuda, Peru
01st Aug : Anguilla, Antigua, Bahamas, Barbados, Dominica, Guyana (British), Jamaica, Montserrat ,
Nicaragua, Trinidad and Tobago, Turks and Caicos Islands ,Virgin Islands (British)
02nd Aug: Antigua, Barbados, Costa Rica, Virgin Islands (British)
03rd Aug : Virgin Islands (British)
04th Aug: Anguilla, El Salvador
Asia Pacific:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Asia Pacific:
Operational Update:
Sri Lanka –FUEL CRISIS IMPACT SERVICE LEVELS (UPDATES)
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an additional
2 days impact for third party area remote location deliveries.
Macau – Covid-19 Situation
Due to COVID-19 prevention measures, The Macau government has ordered suspension of all nonessential services until 30 July.
Only companies authorized by the Government are allowed to remain open. DHL Macau Pick-up and
delivery services as normal but services are dependable on the receivers whether they are open to
receive the shipments so please expect delay in the deliveries.
Public Holiday:
28th July: Maldives, Thailand
29th July: Thailand
30th July: Brunei, Indonesia, Malaysia, Maldives, Vanuatu
31st July: Papua New Guinea
01st Aug: Bhutan, Kiribati, Tuvalu
04th Aug: Cook Islands
Europe:
Operational Update:
Ukraine:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension.
United Kingdom:
The Commonwealth Games commence Thursday 28th until Monday 8th August. Road restrictions in
place in the Birmingham and Wolverhampton Area. Delays expected.
Public Holiday:
28th July: Greenland
29th July: Greenland
01st Aug: Iceland, Ireland (Republic Of) , Liechtenstein, Switzerland.
02 Aug: Kosovo, North Macedonia
Middle East & North Africa:
Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.
Public Holiday:
28th July: Egypt
29th July: Jordan
30th July: Algeria, Egypt, Iraq, Kuwait, Lebanon, Libya, Mauritania, Morocco, Syria, Tunisia, United
Arab Emirates, Yemen (Republic of)
31st July: Bahrain, Oman
Sub Saharan Africa:
Operational Update:
Public Holiday:
30th July: Comoros, Djibouti, Niger, Somalia, Somaliland (Republic of North Somalia), South Sudan,
Sudan
01st Aug: Benin, Congo (The Democratic Republic of), Gabon, Zambia
03rd Aug : Guinea-Bissau ,Guinea-Equatorial, Niger
04th Aug: Ghana
Countries Not Served:
• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria