Global Service Update 2nd May 202 ...

Europe:

Operational Update:
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until
further notice.
Belarus:
Full services suspension.
Public Holiday:
2ndMay: Bosnia and Herzegovina, Kyrgyzstan, Montenegro, Serbia, Slovenia
3rdMay: Bulgaria, Cyprus, Georgia, Greece, Kosovo, Kyrgyzstan, Montenegro, North Macedonia,
Poland, Romania, Serbia
4thMay: Bulgaria, Cyprus, Georgia, Greece, Kyrgyzstan , Latvia
5thMay: Albania, Bulgaria, Georgia, Kyrgyzstan, Netherlands
6thMay: Albania, Bulgaria, Cyprus, Georgia, Greece, Guernsey, Ireland, Jersey, Kosovo, Latvia,
Moldova, Montenegro, North Macedonia, Romania, Serbia, United Kingdom, Ukraine
7thMay: Greece, Kazakhstan
8thMay: Czech Republic, France, Kazakhstan, Monaco, North Macedonia, Slovakia, Ukraine
9thMay: Armenia, Austria, Azerbaijan, Belgium, Denmark, Faroe Islands, Finland, France, Georgia,
Germany, Greenland, Guernsey, Iceland, Jersey, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein,
Luxembourg, Moldova, Monaco, Netherlands, Norway, Russian Federation, Sweden, Switzerland,
Tajikistan, Uzbekistan
10thMay: Russia
12thMay: Georgia
13thMay: Israel, Moldova
14thMay:Israel
17thMay: Norway
18thMay:Turkmenistan

Sub Saharan Africa:

Operational Update:
Sudan:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service only DOX to Central African Republic, WPX/DOX out of Central African Republic is still
suspended.
Public Holiday:
3rdMay: Ethiopia
4thMay: Namibia
5thMay: Ethiopia
8thMay: Mayotte, Reunion
9thMay: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Congo, Cote D
Ivoire, Gabon, Lesotho, Madagascar, Mayotte, Namibia, Reunion, Senegal, Swaziland, Togo
14thMay:Liberia,Malawi
15thMay:BurkinaFaso
16thMay: South Sudan
17thMay: Democratic Republic of Congo
18thMay:Somalia,Somaliland

Middle East and North Africa:

Operational Update:
Afghanistan:
Due to volatile situation in
Afghanistan, DHL have been forced to suspend all the service effective from 15th August 2021.
United Arab Emirates:
Heavy Rainfall and thunderstorms forecast over most of the UAE today. Delay expected for pick-up and
delivery services due to road closures and inclement weather conditions.
Middle East & North Africa:
Public Holiday:
2ndMay: Jordan
3rdMay: Lebanon
4thMay: Iran
5thMay: Egypt, Syria
6thMay: Egypt, Lebanon, Syria

Americas:

Operational Update:
Haiti:
Due to civil unrest in Haiti, pickup and delivery services will be suspended.
Public Holiday:
3rd May: Ecuador
5th May: Guyana (British), Palau
6th May: Antigua, Cayman Islands, Dominica, Guyana (British), Montserrat, Nevis, Palau, St. Kitts
8th May: French Guyana, Guadeloupe, Martinique, St Barthelemy
9th May: Aruba, Curacao, French Guyana, Guadeloupe, Martinique, St. Barthelemy, St. Eustatius, St.
Maarten
10th May: El Salvador, Micronesia
13th May: Colombia
14th May: Paraguay
15th May: Paraguay
18th May: Uruguay

Asia Pacific:

Public Holiday:
2nd May: Bhutan, China
3rd May: China, Japan
4th May: China, Japan
5th May: China, Japan South Korea
6th May: Japan, South Korea, Thailand
8th May: New Caledonia, Tahiti
9th May: Indonesia, New Caledonia, Tahiti, Vanuatu
10th May:Indonesia
13th May: Samoa, Tuvalu
14th May:Cambodia
15thMay: Hong Kong, Macau
17th May: Nauru

Countries not served & high risk sanctioned Countries:

Ascension
Bovet Island
British Indian Ocean Territory
French Southern Territories
Heard & McDonald Islands
Pitcairn
Saint Pierre & Miquelon
Tristan Da Cunha
US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity
and will undergo 100% inspection
Crimea
Cuba
Iran (Islamic Republic Of) –Only Diplomatic shipments accepted, and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
Korea, The D.P.R Of (North Korea)