Global Service Update 2nd May 202 ...


Operational Update:
We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until
further notice.
Full services suspension.
Public Holiday:
2ndMay: Bosnia and Herzegovina, Kyrgyzstan, Montenegro, Serbia, Slovenia
3rdMay: Bulgaria, Cyprus, Georgia, Greece, Kosovo, Kyrgyzstan, Montenegro, North Macedonia,
Poland, Romania, Serbia
4thMay: Bulgaria, Cyprus, Georgia, Greece, Kyrgyzstan , Latvia
5thMay: Albania, Bulgaria, Georgia, Kyrgyzstan, Netherlands
6thMay: Albania, Bulgaria, Cyprus, Georgia, Greece, Guernsey, Ireland, Jersey, Kosovo, Latvia,
Moldova, Montenegro, North Macedonia, Romania, Serbia, United Kingdom, Ukraine
7thMay: Greece, Kazakhstan
8thMay: Czech Republic, France, Kazakhstan, Monaco, North Macedonia, Slovakia, Ukraine
9thMay: Armenia, Austria, Azerbaijan, Belgium, Denmark, Faroe Islands, Finland, France, Georgia,
Germany, Greenland, Guernsey, Iceland, Jersey, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein,
Luxembourg, Moldova, Monaco, Netherlands, Norway, Russian Federation, Sweden, Switzerland,
Tajikistan, Uzbekistan
10thMay: Russia
12thMay: Georgia
13thMay: Israel, Moldova
17thMay: Norway

Sub Saharan Africa:

Operational Update:
Due to Civil unrest in Sudan, Service has been suspended for both inbound and outbound for Sudan.
Central African Republic:
DHL Service only DOX to Central African Republic, WPX/DOX out of Central African Republic is still
Public Holiday:
3rdMay: Ethiopia
4thMay: Namibia
5thMay: Ethiopia
8thMay: Mayotte, Reunion
9thMay: Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Congo, Cote D
Ivoire, Gabon, Lesotho, Madagascar, Mayotte, Namibia, Reunion, Senegal, Swaziland, Togo
16thMay: South Sudan
17thMay: Democratic Republic of Congo

Middle East and North Africa:

Operational Update:
Due to volatile situation in
Afghanistan, DHL have been forced to suspend all the service effective from 15th August 2021.
United Arab Emirates:
Heavy Rainfall and thunderstorms forecast over most of the UAE today. Delay expected for pick-up and
delivery services due to road closures and inclement weather conditions.
Middle East & North Africa:
Public Holiday:
2ndMay: Jordan
3rdMay: Lebanon
4thMay: Iran
5thMay: Egypt, Syria
6thMay: Egypt, Lebanon, Syria


Operational Update:
Due to civil unrest in Haiti, pickup and delivery services will be suspended.
Public Holiday:
3rd May: Ecuador
5th May: Guyana (British), Palau
6th May: Antigua, Cayman Islands, Dominica, Guyana (British), Montserrat, Nevis, Palau, St. Kitts
8th May: French Guyana, Guadeloupe, Martinique, St Barthelemy
9th May: Aruba, Curacao, French Guyana, Guadeloupe, Martinique, St. Barthelemy, St. Eustatius, St.
10th May: El Salvador, Micronesia
13th May: Colombia
14th May: Paraguay
15th May: Paraguay
18th May: Uruguay

Asia Pacific:

Public Holiday:
2nd May: Bhutan, China
3rd May: China, Japan
4th May: China, Japan
5th May: China, Japan South Korea
6th May: Japan, South Korea, Thailand
8th May: New Caledonia, Tahiti
9th May: Indonesia, New Caledonia, Tahiti, Vanuatu
10th May:Indonesia
13th May: Samoa, Tuvalu
14th May:Cambodia
15thMay: Hong Kong, Macau
17th May: Nauru

Countries not served & high risk sanctioned Countries:

Bovet Island
British Indian Ocean Territory
French Southern Territories
Heard & McDonald Islands
Saint Pierre & Miquelon
Tristan Da Cunha
US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity
and will undergo 100% inspection
Iran (Islamic Republic Of) –Only Diplomatic shipments accepted, and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
Korea, The D.P.R Of (North Korea)