Global Service Update 2nd Novembe ...

Europe:

Operational Update:

Public Holiday:

2nd November: Lithuania
4th November: Russian Federation (The)
5th November: Russian Federation (The)
6th November: Belarus, Kyrgyzstan
8th November: Kyrgyzstan, Tajikistan
9th November: Azerbaijan

Americas:

Operational Update:

Cuba: Due to a rise in Covid-19 cases and limited flights to Havana, some delays are expected. WPX
service to Cuba is resumed with restricted capabilities.

Public Holiday:

2nd November: Bolivia, Brazil, Ecuador, El Salvador, Guadeloupe, Guam, Haiti, Martinique, Mexico, St.
Eustatius, Uruguay
3rd November: Dominica, Ecuador, Micronesia (Federated States Of), Panama
4th November: Commonwealth No. Mariana Islands, Dominica, Guyana (British), Panama, Suriname,
Trinidad and Tobago
5th November: Panama
6th November: Dominican Republic

Asia Pacific:

Operational update:

Australia:
Melbourne, Victoria: Victoria has extended lockdown until at least 26th October. All receptions will
remain closed until 26th October. There is no change in DHL Operations, Gateway and Service
Centres will operate in Business as usual mode.
China Operations Pickup & Delivery:
China Operations Pickup & Delivery:
Please be informed that there will be 3-5 transit days delay expected for outbound materials from
East and South of China until further notice. We will continue to keep you updated of any change to
the transit time.

As of Monday November 8th until Sunday November 14th, the temporary weight limit restriction of
100kg per pick up (customer collection) per day will be increased to 300 kg per pick up (customer
collection) per day from China and Hong Kong to all destinations.

Public Holiday:
2nd November: Macao, Timor Leste
3rd November: Japan, Maldives
4th November: Fiji, Myanmar, Nepal, Singapore, Sri Lanka
5th November: Nepal
6th November: Nepal
7th November: Maldives, Mongolia
8th November: Tonga, Tuvalu
9th November: Cambodia

Sub Saharan Africa:

Operational Update:

Sudan: All services in Sudan have been suspended with immediate effect and in light of the security
situation.

Public Holiday:
2nd November: Angola, Guinea-Bissau, Mauritius
4th November: Liberia, Mauritius

Middle East and North Africa

Operational Update:

Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the
service effective from 15th August 2021.

Public Holiday:

6th November: Morocco

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended