Global Service Update 31 March 20 ...

Europe:
Operational Update:
Ukraine:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:
Domestic and Inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full Services suspension.
Public Holiday:
31st March: Malta
1st April: Cyprus

Americas:
Operational Update:
Public Holiday:
30thMarch: Trinidad and Tobago
2ndApril: Argentina

Asia Pacific:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities:
Shanghai (SHA), Zhejiang Area (HGH) and Jiangsu and Anhui Area (SZV, PVG
Tonga:
Please note Tonga will be on another week of lockdown from 28th March
Vanuatu:
Please expect pick-up and delivery services may be delayed due to the shorten of operating hours
from 0800hrs – 1300hrs Monday to Friday.
Public Holiday:
31st March: Micronesia
1st April: Nepal
2nd April: India, Maldives, Taiwan
3rd April: Malaysia, China, Taiwan
4th April: China, Taiwan, North Korea, Brunei, Malaysia
5th April: China, Hong Kong, Macao Sar, Taiwan