Global Service Update 4th April 2 ...

Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from
Russia:Domestic and Inbound servicesto Russia have been suspended, no shipments accepted
until further notice.
Belarus:FullServices suspension.
Public Holiday:
7th April: Kyrgyzstan
9th April: Georgia
11th April: Kosovo


Operational Update:
Public Holiday:
11thApril: Costa Rica

Asia Pacific:
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our
China team has released a new site to ensure all service suspensions are updated on this site. This ensures all
customers are kept up to date of the changes. Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be translated to
Global Pick-up Suspension for below cities:
Shenzhen, Dongguan, Shaoguan, Xizang, Shanghai, Zhejiang Area , Jiangsu and Anhui Area.
We are pleased to let you know that our temporary suspension for shipments to Shenzhen and Dongguan
will be lifted as of April 6th, 2022.
As of this date we will resume normal operations to and from these areas.
Operational Update:
Tonga: Please note Tonga will be on another week of lockdown from 28thMarch
Vanuatu:Please expect pick-up and delivery services may be delayed due to the shorten of operating hours
from 0800hrs -1300hrs Monday to Friday.
Sri Lanka
Power Crisis-Due to on going Foreign Currency Shortage, The Government of Sri Lanka has notice of 13hours
if power cuts. Delays expected.
Public Holiday:
4thApril: Brunei, China (Peoples Republic), Korea (The D.P.R Of North K.), Samoa, Taiwan
5thApril: China (Peoples Republic), Hong Kong, Macau, Samoa, Taiwan
6thApril: Thailand
7thApril: Kiribati
9thApril: Myanmar, Philippines (The)
10thApril: Myanmar, Vietnam
11thApril: Myanmar, Vietnam

Countries not served & high risk sanctioned Countries:
Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.