Global Service Update 3rd August ...

Americas:

Operational Update:

Public Holiday:
3rd Aug : Virgin Islands (British)
4th Aug: Anguilla, El Salvador
5th Aug: Anguilla , El Salvador
6th Aug: Bolivia, El Salvador, Jamaica
7th Aug: Columbia
8th Aug: Grenada
9th Aug: Grenada, Suriname
10th Aug: Nicaragua

Asia Pacific:

China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming

Operational Update:
Sri Lanka –FUEL CRISIS IMPACT SERVICE LEVELS (UPDATES)
Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an additional
2 days impact for third party area remote location deliveries. No major shipment backlog for pickups/
delivery.

Public Holiday:
4th Aug: Cook Islands
7th Aug: Pakistan
8th Aug: Pakistan
9th Aug: Bangladesh, Pakistan, Singapore

Europe:

Operational Update:
Ukraine:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
notice.
Belarus:
Full services suspension.
United Kingdom:
The Commonwealth Games commence Thursday 28th until Monday 8th August. Road restrictions in
place in the Birmingham and Wolverhampton Area. Delays expected.

Public Holiday:
5th Aug: Croatia

Middle East & North Africa:

Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.
Public Holiday:
7th Aug: Bahrain, Iran (Islamic Republic of)
8th Aug: Algeria, Bahrain, Iran (Islamic Republic of), Iraq, Lebanon

Sub Saharan Africa:

Operational Update:

Public Holiday:
3rd Aug : Guinea-Bissau ,Guinea-Equatorial, Niger
4th Aug: Ghana
5th Aug: Burkina Faso , Rwanda
7th Aug: Cote D’Ivoire
8th Aug: Cote D’Ivoire, Gambia, Senegal, Tanzania, Zimbabwe
9thAug: Kenya, Somalia, South Africa, Zimbabwe.

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria