Global Service Update 5th August ...


Operational Update:

Public Holiday:
5th Aug: Anguilla , El Salvador
6th Aug: Bolivia, El Salvador, Jamaica
7th Aug: Columbia
8th Aug: Grenada
9th Aug: Grenada, Suriname
10th Aug: Nicaragua
11th Aug: Brazil
12th Aug: Ecuador

Asia Pacific:

China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming

Operational Update:

Third party deliveries are impacted due to no fuel and contingencies are being worked out by
domestic delivery companies in securing necessary fuel to continue operations. There is an additional
2 days impact for third party area remote location deliveries. No major shipment backlog for pickups/

Public Holiday:
7th Aug: Pakistan
8th Aug: Pakistan
9th Aug: Bangladesh, Pakistan, Singapore
11th Aug: China ( Peoples Republic), India, Japan, Sri Lanka
12th Aug: Nepal, Thailand


Operational Update:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
Full services suspension.
United Kingdom:
The Commonwealth Games commence Thursday 28th until Monday 8th August. Road restrictions in
place in the Birmingham and Wolverhampton Area. Delays expected.

Public Holiday:

5th Aug: Croatia
11th Aug: Spain

Middle East & North Africa:

Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.

Public Holiday:
7th Aug: Bahrain, Iran (Islamic Republic of)
8th Aug: Algeria, Bahrain, Iran (Islamic Republic of), Iraq, Lebanon

Sub Saharan Africa:

Operational Update:

Public Holiday:
5th Aug: Burkina Faso , Rwanda
7th Aug: Cote D’Ivoire
8th Aug: Cote D’Ivoire, Gambia, Senegal, Tanzania, Zimbabwe
9thAug: Kenya, Somalia, South Africa, Zimbabwe.
11th Aug: Chad

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria