Global Service Update 5th January ...


Public Holiday:

5th January: French Guyana
6th January: Puerto Rico, Uruguay
9th January: Colombia, Dominican Republic, Panama
10th January: Bahamas
11th January: French Guyana, Micronesia (Federated States Of)

Asia Pacific:

Operational Update:
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maomin

Public Holiday:
6th January: Sri Lanka
7th January: Cambodia
9th January: Japan


Operational Update:

We have resumed limited shipping services in select locations of Ukraine. As we operate under
elevated risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further
Full services suspension.
Public Holiday:
5th January: Kyrgyzstan, Russia
6th January: Andorra, Armenia, Austria, Canary Islands, Croatia, Cyprus, Faroe Islands, Finland, Greece
Italy, Kosovo, Kyrgyzstan, Liechtenstein, Montenegro, North Macedonia, Poland, Russia, San Marino,
Slovakia, Spain, Sweden
7th January: Georgia, Italy, Kazakhstan, Kosovo, Kyrgyzstan, Russia
8th January: Russia
9th January: Ukraine

Middle East & North Africa:

Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.

Public Holiday:

6th January: Iraq, Lebanon
7th January: Egypt
11th January: Morocco, Oman
12th January: Algeria

Sub Saharan Africa:

Operational Update:

7th January: Ethiopia, Ghana
9th January: Ghana
10th January: Benin
12th January: Tanzania
13th January: Cape Verde

Countries Not Served:

• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria