Global Service Update February 18 ...


Operational Update:
Guernsey: The local government has put the island into a lockdown for a minimum
of two weeks effective from 24th January. DHL is still operational, however service
delays are expected due to a change in airport operating hours impacting DHL

Public Holiday:

22ndFebruary: Russian Federation (The)

23rdFebruary: Kyrgyzstan, Russian Federation (The)

24thFebruary: Estonia

Operational Update:

Barbados: Country is on a 2 week national lockdown until 18th February. DHL are only allowed to deliver to essential services and medical equipment during this time.

United States of America: Due to winter storm, service impact expected across the Midwest of the country.

Public Holiday:

18th February: Barbados, Montserrat

19th February: Montserrat

22nd February: St. Lucia

23rd February: Guyana (British)

24th February: Barbados

25th February: Barbados, Suriname

Asia Pacific:

Operational update:


Service has resumedin the majority of the area. For the following postcodes, service remains suspended:

-GaochengDist: 052160-052167

-NangongArea: 055750-055754

-LuanchengDist: 051430, 051400

-ZhengdingArea: 050800,050801

-XinleArea: 050700-050709

Timor-Leste: All inbound shipments are temporarily suspended until further notice.

India:The Indian Government has extended the lockdown until 28thFebruary2021. DHL remains operational in all major cities in India.

Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

Myanmar:Service has resumed but service delays are expected.

The Philippines:

 The government has extended the lockdown until 28thFebruary 2021.

DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka:The government has imposed a curfew for certain cities. DHL is still operational with some delays expected.

Public Holiday:
18thFebruary: Myanmar
19thFebruary: Myanmar
20thFebruary: Myanmar
21stFebruary: Bangladesh, Myanmar, Vanuatu

Sub Saharan Africa:

Operational Update:

Public Holiday:

18thFebruary: Gambia, Sierra Leone

21stFebruary: Zimbabwe

Middle East and North Africa

Public Holiday:

25thFebruary: Iran (Islamic Republic of), Kuwait

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.