Global Service Update February 18 ...

Europe:

Operational Update:
Guernsey: The local government has put the island into a lockdown for a minimum
of two weeks effective from 24th January. DHL is still operational, however service
delays are expected due to a change in airport operating hours impacting DHL
flights.

Public Holiday:

22ndFebruary: Russian Federation (The)

23rdFebruary: Kyrgyzstan, Russian Federation (The)

24thFebruary: Estonia

Americas:
Operational Update:

Barbados: Country is on a 2 week national lockdown until 18th February. DHL are only allowed to deliver to essential services and medical equipment during this time.

United States of America: Due to winter storm, service impact expected across the Midwest of the country.

Public Holiday:

18th February: Barbados, Montserrat

19th February: Montserrat

22nd February: St. Lucia

23rd February: Guyana (British)

24th February: Barbados

25th February: Barbados, Suriname

Asia Pacific:

Operational update:

China(Shijiazhuang):

Service has resumedin the majority of the area. For the following postcodes, service remains suspended:

-GaochengDist: 052160-052167

-NangongArea: 055750-055754

-LuanchengDist: 051430, 051400

-ZhengdingArea: 050800,050801

-XinleArea: 050700-050709

Timor-Leste: All inbound shipments are temporarily suspended until further notice.

India:The Indian Government has extended the lockdown until 28thFebruary2021. DHL remains operational in all major cities in India.

Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

Myanmar:Service has resumed but service delays are expected.

The Philippines:

 The government has extended the lockdown until 28thFebruary 2021.

DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri Lanka:The government has imposed a curfew for certain cities. DHL is still operational with some delays expected.

Public Holiday:
18thFebruary: Myanmar
19thFebruary: Myanmar
20thFebruary: Myanmar
21stFebruary: Bangladesh, Myanmar, Vanuatu

Sub Saharan Africa:

Operational Update:

Public Holiday:

18thFebruary: Gambia, Sierra Leone

21stFebruary: Zimbabwe

Middle East and North Africa

Public Holiday:

25thFebruary: Iran (Islamic Republic of), Kuwait

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.