Global Service Update March 26th ...


Operational Update:
Guernsey: The local government has put the island into a lockdown for a minimum
of two weeks effective from 24th January. DHL is still operational, however service
delays are expected due to a change in airport operating hours impacting DHL

Public Holiday:

26th March: Azerbaijan
27th March: Israel
28th March: Israel
31st March: Malta
1st April: Canary Islands (The), Cyprus, Denmark, Faroe Islands, Greenland, Iceland, Norway
2nd April: Andorra, Canary Islands (The), Czech Republic (The), Denmark, Estonia, Falkland Islands,
Faroe Islands, Finland, Germany, Gibraltar, Greenland, Guernsey, Hungary, Iceland, Israel, Jersey,
Latvia, Liechtenstein, Malta, Norway, Portugal, Slovakia, Spain, Sweden, Switzerland
3rd April: Denmark, Faroe Islands, Finland, Greenland, Hungary, Iceland, Israel, Slovakia, Sweden,
Switzerland, United Kingdom
4th April: Albania, Austria, Belgium, Croatia, Denmark, Estonia, Faroe Islands, Greenland, Hungary,
Liechtenstein, Lithuania, Netherlands (The), Poland, Portugal, Slovenia, Sweden, Switzerland


Operational Update:

United States of America: Potential service impact in Southwest and Northward into Tennessee and Ohio
Valleys due to severe weather alert.

Public Holiday:

29th March: Suriname
31st March: Guatemala, Honduras, Micronesia (Federated States Of)
1st April: Argentina, Colombia, Costa Rica, Curacao, El Salvador, Guatemala, Haiti, Honduras, Mexico,
Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela
2nd April: Anguilla, Antigua, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire,
Brazil, Canada, Cayman Islands, Chile, Colombia, Commonwealth No. Mariana Islands, Costa Rica, Cuba,
Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guyana, Grenada, Guadeloupe,
Guatemala, Guyana (British), Haiti, Honduras, Jamaica, Martinique, Mexico, Micronesia (Federated States
Of), Montserrat, Nevis, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, St. Eustatius, St. Kitts, St. Lucia,
St. Maarten, St. Vincent, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela,
Virgin Islands (British), Virgin Islands (US)
3rd April: Belize, Chile, El Salvador, Guatemala, Panama, Suriname
4th April: Bonaire, Brazil, Guatemala, Panama

Asia Pacific:

Operational update:

Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further notice.


The Indian Government has extended the lockdown until 31stMarch 2021. DHL remains operational in all major cities in India.

Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.

Myanmar:For the safety of our customers and employees, we will be temporarily suspending operations to and from Myanmar from 6th March until the end of the month.
Service for documents will resume to and from Myanmar from 22nd March, WPX service is still suspended. Expected transit times have been expended to 14 days from pick up date.

The Philippines: The government has extended the lockdown until further31stMarch 2021.

DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.

Sri LankaThe government has imposed a curfew for certain cities. DHL is still operational with some delays expected.

Timor-Leste: All inbound shipments are temporarily suspended until further notice.

Vietnam: The government has put Hai Duong province under quarantine due to raising COVID 19 cases. Pickups and deliveries will continue, except in locations where the government has implemented a lockdown. Shipments will remain in the local service centre, until area is accessible.

Public Holiday:

26th March: Bangladesh, Myanmar, New Caledonia
27th March: Myanmar, New Caledonia
28th March: Nepal, New Caledonia
29th March: Bangladesh, Myanmar
1st April: Philippines (The)
2nd April: Australia, Cook Islands, Fiji, Hong Kong, Indonesia, Kiribati, Macao, Nauru (Republic Of), New
Zealand, Niue, Papua New Guinea, Philippines (The), Samoa, Singapore, Solomon Islands, Sri Lanka,
Tahiti, Taiwan, Timor Leste, Tonga, Tuvalu, Vanuatu
3rd April: Australia, China (Peoples Republic), Fiji, Hong Kong, Macao, Papua New Guinea, Philippines
(The), Samoa, Solomon Islands, Taiwan, Tuvalu
4th April: Australia, China (Peoples Republic), Korea (The D.P.R Of North K.), Papua New Guinea

Sub Saharan Africa:

Operational Update:

Equatorial GuineaDue to an explosion that place in the military barracks of Nkuan-Ntomaon 7th March 2021. All services in Bata have been suspended and until further notice.

Senegal: Due to public demonstrations, and security risks, pick ups and deliveries have been suspended until further notice.

Public Holiday:

26th March: Mali, Tanzania
29th March: Central African Republic, Madagascar
2nd April: Angola, Botswana, Cameroon, Gambia, Ghana, Guinea-Equatorial, Kenya, Lesotho, Malawi,
Namibia, Nigeria, Rwanda, Saint Helena, Seychelles, Sierra Leone, South Africa, South Sudan,
Swaziland, Tanzania, Uganda, Zambia, Zimbabwe
3rd April: Botswana, South Sudan, Zambia, Zimbabwe
4th April: Angola, Madagascar, Senegal, South Sudan, Uganda, Zimbabwe

Middle East and North Africa

Public Holiday:

28th March: Syria
29th March: Iran (Islamic Republic of)
1st April: Iran (Islamic Republic of)
2nd April: Lebanon
4th April: Syria

Countries not served and high risk sanctioned Countries:

Countries Not Served:
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara

High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)

Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.