Europe:
Operational Update:
Guernsey: The local government has put the island into a lockdown for a minimum
of two weeks effective from 24th January. DHL is still operational, however service
delays are expected due to a change in airport operating hours impacting DHL
flights.
Public Holiday:
30th March: Curacao
31st March: Guatemala, Honduras, Micronesia (Federated States Of)
1st April: Argentina, Colombia, Costa Rica, Curacao, El Salvador, Guatemala, Haiti, Honduras, Mexico,
Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela
2nd April: Anguilla, Antigua, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire,
Brazil, Canada, Cayman Islands, Chile, Colombia, Commonwealth No. Mariana Islands, Costa Rica,
Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guyana, Grenada,
Guadeloupe, Guatemala, Guyana (British), Haiti, Honduras, Jamaica, Martinique, Mexico, Micronesia
(Federated States Of), Montserrat, Nevis, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, St.
Eustatius, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Suriname, Trinidad and Tobago, Turks and
Caicos Islands, Uruguay, Venezuela, Virgin Islands (British), Virgin Islands (US)
3rd April: Belize, Chile, El Salvador, Guatemala, Panama, Suriname
4th April: Bonaire, Brazil, Guatemala, Panama
5th April: Anguilla, Antigua, Aruba, Bahamas, Barbados, Belize, Bonaire, Cayman Islands, Curacao,
Dominica, French Guyana, Grenada, Guadeloupe, Guyana (British), Jamaica, Martinique, Montserrat,
Nevis, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Suriname, Trinidad
and Tobago, Turks and Caicos Islands, Virgin Islands (British)
Americas:
Operational Update:
United States of America: Potential service impact in Southwest and Northward into Tennessee and Ohio
Valleys due to severe weather alert.
Public Holiday:
31st March: Guatemala, Honduras, Micronesia (Federated States Of)
1st April: Argentina, Colombia, Costa Rica, Curacao, El Salvador, Guatemala, Haiti, Honduras, Mexico,
Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela
2nd April: Anguilla, Antigua, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire,
Brazil, Canada, Cayman Islands, Chile, Colombia, Commonwealth No. Mariana Islands, Costa Rica, Cuba,
Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guyana, Grenada, Guadeloupe,
Guatemala, Guyana (British), Haiti, Honduras, Jamaica, Martinique, Mexico, Micronesia (Federated States
Of), Montserrat, Nevis, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, St. Eustatius, St. Kitts, St. Lucia,
St. Maarten, St. Vincent, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela,
Virgin Islands (British), Virgin Islands (US)
3rd April: Belize, Chile, El Salvador, Guatemala, Panama, Suriname
4th April: Bonaire, Brazil, Guatemala, Panama
Asia Pacific:
Operational update:
Christmas Island: Pickup and delivery service is temporary suspended in Christmas Island until further notice.
India:
The Indian Government has extended the lockdown until 31stMarch 2021. DHL remains operational in all major cities in India.
Countries should check for serviceability through DHL Capacity Tool / MyDHL. Please note that some delays may still be expected in some locations.
Myanmar:For the safety of our customers and employees, we will be temporarily suspending operations to and from Myanmar from 6th March until the end of the month.
Service for documents will resume to and from Myanmar from 22nd March, WPX service is still suspended. Expected transit times have been expended to 14 days from pick up date.
The Philippines: The government has extended the lockdown until further31stMarch 2021.
DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.
Sri Lanka: The government has imposed a curfew for certain cities. DHL is still operational with some delays expected.
Timor-Leste: All inbound shipments are temporarily suspended until further notice.
Vietnam: The government has put Hai Duong province under quarantine due to raising COVID 19 cases. Pickups and deliveries will continue, except in locations where the government has implemented a lockdown. Shipments will remain in the local service centre, until area is accessible.
Public Holiday:
30thMarch: Bangladesh
1stApril: Philippines (The)
2ndApril: Australia, Cook Islands, Fiji, Hong Kong, Indonesia, Kiribati, Macao, Nauru (Republic Of), New Zealand, Niue, Papua New Guinea, Philippines (The), Samoa, Singapore, Solomon Islands, Sri Lanka, Tahiti, Taiwan, Timor Leste, Tonga, Tuvalu, Vanuatu
3rdApril: Australia, China (Peoples Republic), Fiji, Hong Kong, Macao, Papua New Guinea, Philippines (The), Samoa, Solomon Islands, Taiwan, Tuvalu
4thApril: Australia, China (Peoples Republic), Korea (The D.P.R Of North K.), Papua New Guinea
5thApril: Australia, China (Peoples Republic), Cook Islands, Fiji, Hong Kong, Kiribati, Macao, Nauru (Republic Of), New Caledonia, New Zealand, Niue, Papua New Guinea, Samoa, Solomon Islands, Tahiti, Taiwan, Tonga, Tuvalu, Vanuatu
6thApril: Hong Kong, Nauru (Republic Of), Thailand
Sub Saharan Africa:
Operational Update:
Mauritius: Service has been temporarily suspended including pick up and deliveries.
Public Holiday:
2ndApril: Angola, Botswana, Cameroon, Gambia, Ghana, Guinea-Equatorial, Kenya, Lesotho, Malawi, Namibia, Nigeria, Rwanda, Saint Helena, Seychelles, Sierra Leone, South Africa, South Sudan, Swaziland, Tanzania, Uganda, Zambia, Zimbabwe
3rdApril: Botswana, South Sudan, Zambia, Zimbabwe
4thApril: Angola, Madagascar, Senegal, South Sudan, Uganda, Zimbabwe
5thApril: Angola, Benin, Botswana, Burkina Faso, Central African Republic, Chad, Congo, Cote D’Ivoire, Gabon, Gambia, Ghana, Guinea Republic, Guinea-Bissau, Kenya, Lesotho, Madagascar, Malawi, Mali, Mayotte, Namibia, Niger, Nigeria, Reunion (Island Of), Rwanda, Saint Helena, Senegal, Seychelles, Sierra Leone, South Africa, South Sudan, Swaziland, Tanzania, Togo, Uganda, Zambia, Zimbabwe
6thApril: Burundi
Middle East and North Africa
Public Holiday:
1stApril: Iran (Islamic Republic of)
2ndApril: Lebanon
4thApril: Syria
5thApril: Lebanon, Syria
Countries not served and high risk sanctioned Countries:
Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.