France (Nice): City centre is currently inaccessible. No pick ups or deliveries within the area
7thNovember: Belarus, Kyrgyzstan
11thNovember: Belgium, France, Poland, Serbia (Republic of)
Australia: The state of Victoria has implemented a Stage 4 lockdown in the state. A citywide curfew in Melbourne has been implemented from 8pm to 5am every day. DHL is still operational though there may be service delays.
Temporary Suspension of Pick-ups from mainland China into India: Temporary suspension for all non-document shipments until further notice. Documents service has resumed.
1.The Indian Government has extended the lockdown until 31stOctober 2020. DHL remains operational in all major cities in India.
1.DHL India is currently serving over 7,000 post codes for different products. Services in these post codes will remain open to both India Billed and Network Billed customers who are operational as per applicable government guidelines. Pick up can happen globally for these post codes into India. The services will also be available for Diplomatic Mail. Services outside these post codes stay suspended until further notice
2.Please note that some delays may still be expected in some locations.
The Philippines: The government has extended the lockdown until 31stOctober 2020. DHL will remain operational all throughout this period. Pick-ups and deliveries will be done when DHL can access the area or when consignees confirm availability to receive shipments.
Sri Lanka: The government has imposed a curfew in Bemulla, Divulapitiya, Dompe, Gampaha, Ganemulla, Ja-Ela, Minuwangoda, Mirigama, Nittambuwa, Pallewela, Pugoda, Seeduwa, Veyangoda, Yakkala. No pick-ups or deliveries until further notice. No service impact in any other cities.
7thNovember: Bhutan, Nepal
8thNovember: China (Peoples Republic), Nepal
9thNovember: Cambodia, Tuvalu
11thNovember: Bhutan, Maldives, New Caledonia, Tahiti
12thNovember: Timor Leste
14thNovember: Myanmar, Nepal, Singapore, Sri Lanka
Middle East and North Africa:
Iraq: Due to protests across multiple cities, service impact expected
Cuba: Service has been temporarily suspended.
United States of America: Due to Hurricane Zeta, potential service impact.
Venezuela: Due to fuel shortages, potential service impact in Barquisimeto, Maracay and Valencia
9th November: Cayman Islands, Dominican Republic, Micronesia (Federated States Of)
10th November: Panama
11th November: American Samoa, Bermuda, Commonwealth No. Mariana Islands, French Guyana, Guadeloupe, Guam, Martinique, Micronesia (Federated States Of), St. Barthelemy, St. Maarten
14th November: Guyana (British), Trinidad and Tobago
15th November: Brazil
Sub Saharan Africa:
Ethiopia: Due to political unrest in Northern Ethiopia, no pick-ups or deliveries in Mekelle.
Sao Tome and Principe: Outbound service suspended until further notice
Countries Not Served:
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn •Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll, Wake Is)
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100% inspection
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Israel –Jordan-Lane is temporarily suspended.