Americas:
Operational Update:
Public Holiday:
14th July: French Guyana, Guadeloupe, Martinique, St. Barthelemy
16th July: American Samoa, Chile
18th July: Uruguay
19th July: Nicaragua
20th July: Columbia, Suriname
Asia Pacific:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes.
Our China team has released a new site to ensure all service suspensions are updated on this site.
This ensures all customers are kept up to date of the changes. Kindly refer to this hyperlink for the
latest DHL China service impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be
translated to English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Operational Update:
Sri Lanka – Fuel Crisis Impact Service Levels
As we are all aware on the current ongoing fuel crisis in Sri Lanka, we are pleased to inform
that DHL pick-up and delivery services are not impacted at this moment.
However our remote area services are impacted as these outstation cities’ service providers
mainly use petrol motor bikes. We are closely monitoring the situation and we will keep you
updated if there is any changes.
Macau – Covid-19 Situation
Due to COVID-19 prevention measures, The Macau government ordered a one-week
suspension of all non-essential commercial and industrial businesses, including casinos,
starting on 11 July to curb its latest Covid outbreak.
Only companies authorized by the government are allowed to remain open.
DHL Macau Pick-up and delivery services as normal but services are dependable on the
receivers whether they are open to receive the shipments so please do expect delay in the
deliveries.
Public Holiday:
13th July: Maldives, Mongolia, Sri Lanka, Thailand, Macau
14th July: Maldives, Mongolia, New Caledonia, Tahiti, Macau,
15th July: Brunei, Mongolia, Macau
16th July: Macau
17th July: Macau
18th July: Japan
19th July: Myanmar
20th July: Lao Peoples Democratic Republic
Europe:
Operational Update:
Ukraine:
Due to closure of Ukrainian airspace, our flight operations to and from Ukraine are suspended.
Therefore, we have temporarily suspended the acceptance of DHL shipments to and from Ukraine.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Belarus:
Full services suspension.
United Kingdom:
The commonwealth Games commence Thursday 28 until Monday 8th August . Road restrictions in place in the Birmingham and Wolverhampton Area . Delays expected.
Public Holiday
13th July : Montenegro (Republic of)
14th July : France, Montenegro (Republic of)
15th July : Turkey
Middle East & North Africa:
Operational Update:
Afghanistan: Due to volatile situation in Afghanistan, DHL have been forced to suspend all the service
effective from 15th August 2021.
Public Holiday:
13th July: Jordan, Kuwait, Qatar, Saudi Arabia, Yemen (Republic of), Egypt, Syria, Iraq, Sudan
14th July: Iraq, Kuwait, Qatar, Yemen (Republic of), Egypt, Syria, Qatar,
17th July: Yemen (Republic of)
18th July: Iran (Islamic Republic of)
Sub Saharan Africa:
Operational Update:
14th July: Mayotte, Reunion (Island Of), Sudan
17th July: Lesotho
18th July: Botswana
19th July: Botswana
20th July: Gabon
Countries Not Served:
• Ascension
• Bovet Island
• British Indian Ocean Territory
• French Southern Territories
• Heard & McDonald Islands
• Pitcairn
• Saint Pierre & Miquelon
• Tristan Da Cunha
• US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
• Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and
will undergo 100% inspection
• Crimea
• Cuba
• Iran (Islamic Republic Of) – Only Diplomatic shipments accepted and shipping accounts must be
pre-approved by DHL Express Legal & Compliance Team.
• Korea, The D.P.R Of (North Korea)
• Syria