Global Service Update 11th Januar ...

Europe:

Operational Update:

Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated risk,
additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Belarus:
Full services suspension.
Public Holiday:
9thJanuary: Kosovo, Ukraine

Americas:

Operational Update:
PublicHoliday:
9thJanuary: Colombia, Dominican Republic, Panama
10thJanuary: Bahamas
11thJanuary: French Guyana, Micronesia (Federated States Of)
16thJanuary: American Samoa, Commonwealth No. Mariana Islands, Guam, United States Of America

Asia Pacific:

Operational Update:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our
China team has released a new site to ensure all service suspensions are updated on this site. This ensures all
customers are kept up to date of the changes. Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be translated to
English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Public Holiday:
9thJanuary: Japan
15thJanuary: Japan, Nepal, Sri Lanka

Sub Saharan Africa:

Operational Update:
Public Holiday:
9thJanuary: Ghana
10thJanuary: Benin
12thJanuary: Tanzania
13thJanuary: Cape Verde
15thJanuary: Malawi
16thJanuary: Congo (The Democratic Republic of), Malawi
17thJanuary: Congo (The Democratic Republic of)

Middle East and North Africa:

Operational Update:
Afghanistan: Due to volatilesituation in Afghanistan, DHL have been forced to suspend all the service
effective from 15thAugust 2021.
Public Holiday:
11thJanuary: Morocco,
12thJanuary: Algeria, Oman

Countries not served & high risk sanctioned Countries:

Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara

High Risk Sanctioned Countries:

All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.