Europe:
Operational Update:
Ukraine:
We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated
risk, additional charges may apply.
Russia:
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Belarus:
Full services suspension.
Public Holiday:
19thJanuary: North Macedonia, Georgia
20thJanuary: Azerbaija
Americas:
Operational Update:
PublicHoliday:
16thJanuary: American Samoa, Commonwealth No. Mariana Islands, Guam, United States Of America
Asia Pacific:
Operational Update:
China
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our
China team has released a new site to ensure all service suspensions are updated on this site. This ensures all
customers are kept up to date of the changes. Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account manager)
https://www.5idhl.com/#/HolidayInquiryService
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be translated to
English
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
Public Holiday:
15thJanuary: Japan, Nepal, Sri Lanka
20thJanuary: Taiwan, Vietnam
Sub Saharan Africa:
Operational Update:
Public Holiday:
13thJanuary: Cape Verde
15thJanuary: Malawi
16thJanuary: Congo (The Democratic Republic of), Malawi
17thJanuary: Congo (The Democratic Republic of)
19thJanuary: Eritrea, Ethiopia
20thJanuary: Cape Verde, Guinea –Bissau, Mali
Middle East and North Africa:
Operational Update:
Afghanistan: Due to volatilesituation in Afghanistan, DHL have been forced to suspend all the service
effective from 15thAugust 2021.
Public Holiday:
Countries not served & high risk sanctioned Countries:
Countries Not Served:
•Ascension
•Bovet Island
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Pitcairn
•Saint Pierre & Miquelon
•Tajikistan
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
Wake Is)
•Western Sahara
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
inspection
•Crimea
•Cuba
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Syria
Additional Updates:
•Israel –Jordan-Lane is temporarily suspended.