We have resumed limited shipping services in select locations of Ukraine. As we operate under elevated
risk, additional charges may apply.
Domestic and inbound services to Russia have been suspended, no shipments accepted until further notice.
Full services suspension.
9thJanuary: Kosovo, Ukraine
9thJanuary: Colombia, Dominican Republic, Panama
11thJanuary: French Guyana, Micronesia (Federated States Of)
16thJanuary: American Samoa, Commonwealth No. Mariana Islands, Guam, United States Of America
China cities suspensions and restrictions are evolving rapidly on a daily basis with multiple changes. Our
China team has released a new site to ensure all service suspensions are updated on this site. This ensures all
customers are kept up to date of the changes. Kindly refer to this hyperlink for the latest DHL China service
impact. (In case of any clarification, please contact your account manager)
It is recommended to use Microsoft Edge or Google Chrome when accessing to allow it to be translated to
Global Pick-up Suspension for below cities remains:
Shaoguan, Xizang, Maoming
15thJanuary: Japan, Nepal, Sri Lanka
Sub Saharan Africa:
13thJanuary: Cape Verde
16thJanuary: Congo (The Democratic Republic of), Malawi
Middle East and North Africa:
Afghanistan: Due to volatilesituation in Afghanistan, DHL have been forced to suspend all the service
effective from 15thAugust 2021.
12thJanuary: Algeria, Oman
Countries not served & high risk sanctioned Countries :
Countries Not Served:
•British Indian Ocean Territory
•French Southern Territories
•Heard & McDonald Islands
•Saint Pierre & Miquelon
•Tristan Da Cunha
•US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway Atoll, Palmyra Atoll,
High Risk Sanctioned Countries:
All shipments going to a High Risk sanctioned country must have a signed Letter of Indemnity and will undergo 100%
•Iran (Islamic Republic Of)
•Korea, The D.P.R Of (North Korea)
•Israel –Jordan-Lane is temporarily suspended.