EUROPE
Austria: Service has been suspended in the following areas – 6553 See, Paznaun, 6555 Kappl, 6561 Ischgl,, 6562 Mathon, 6563 Galtuer, 6580 St. Anton am Arlberg, St. Christoph
France: Service has been suspended in the following areas – 17111 Loix, 17580 Le Bois-Plage-En-Ré, 17590, Ars-En-Ré, 17590 Saint-Clément-Des-Baleines, 17630 La Flotte, 17670 La Couarde-Sur-Mer, 17740 Sainte-Marie-De-Ré, 17880 Les Portes-En-Ré, 17940 Rivedoux-Plage, 20111 Calcatoggio / Casaglione, 20112 Zoza /Altagene / Mela, 20115 Piana, 20116 Zerubia/Aullene, 20121 Salice/Arbori/Pastriciolla, 20122 Quenza, 20124, Zonza, 20125 Orto/Soccia, 20126 Evisa/Cristinacce, 20127 Serra Scopamene, 20132 Zicavo, 20134, Tasso/Palneca/Ciamanacce, 20139 Lopigna, 20140 Olivese, 20141 Marignana, 20142 Quasquara, 20143, Fozzano/Figaniella, 20147 Serriera/Osani, 20148 Cozzano, 20150 Ota, 20151 Arro/Ambiegna, 20152, Sorbolano, 20157 Frassetto, 20160 Vico/Murzo/Coggia/Renno, 20164 Cargiaca, 20165 Tallano, 20168, Corrano, 20170 Levie, 20171 Monaccia, 20173 Zevaco, 20190 Azilone/Ampaza/Forciolo, 20171 Monaccia, 20173 Zevaco, 20190 Azilone/Ampaza/Forciolo.
Greenland: Service has been suspended until further notice.
Italy: Service has been suspended in the following areas – San Lucido (87038), Salemi (91018), Villafrati, (90030), Agira (94011), Troina (94018), Montebello Ionico (89064), Rogliano (87054), Santo Stefano di, Rogliano (87056), Cutro (88842), Fabrizia (89823), Melito Porto Salvo (89063), Chiaravalle centrale (88064), Cenadi (88067), Torre di ruggiero (88060), Vallefiorita (88050), Soverato (88068), Campagnano (00063), Celleno (01020), Saviano (80039).
AMERICAS
Barbados: Only allowed to clear and deliver medical supplies. Collections and deliveries are available to banks that are open.
Cuba: Service has been temporarily suspended.
Curacao: Only allowed to clear and deliver medical supplies.
Puerto Rico: Pick up and Delivery at DHL branch only up to 7pm. Also, Banks are open but restricted hours.
Venezuela: Service suspended until further notice
ASIA PACIFIC
Bangladesh: The government has extended the general holiday until 5th May, as a precautionary measure to prevent spread of COVID-19. All government and private organizations will remain closed and public transport services will remain suspended during this period. DHL operations are not impacted and will continue to operate.
India: The Indian Government has announced an extension of the lockdown until 3rd May 2020. DHL will continue with Pick-up and Delivery Service for documents ONLY to selected postal codes which is attached. Services outside of these zip codes will remain suspended until further notice. DHL India will resume WPX services for shipments from Friday 10th April, that fall under “Essential Services” category, inclusive of diplomatic materials. The process currently supports only India billed account customers. Shipper or consignee with India based accounts will have to submit the essential services approval letter from Local Government authorities to ship under this category. Without an approval letter of government agencies in India, the bookings will not be accepted.
Lao Peoples Democratic Republic: The government has extended the lockdown until 3rd May. There will be no pickup or deliveries during this period.
Myanmar: The Government has implemented a lock-down until 30th April 2020. DHL has resumed operations effective 22 April 2020.
Maldives: The government has announced a complete lockdown until 1st May. There will be no pickup or deliveries during this period.
Nepal: The government has decided to extend the nationwide lockdown until 30th April mid-night. DHL Express Nepal will continue to operate as it is classified to be essential services. Pick-up can be done on request basis only.
Pakistan: The Pakistan Government has further extended the lock-down until 30th April 2020. DHL Express are allowed to continue with our Pick Up and Delivery Service.
Singapore: The Singapore Government has further extended the lock-down until 1st June 2020. However, DHL Express is considered an essential service provider and will therefore continue operating our pick-up and delivery services for our customers.
Sri Lanka: Government has extended the curfew indefinitely. DHL are able to operate pick up and deliver essential services (Medical and Banks).
SUB SAHARAN AFRICA
Guinea-Bissau: Service has been suspended until further notice.
Mayotte: Inbound service remains suspended, but outbound service has now resumed.
Mauritius: Service has been suspended until further notice.
Reunion Island: Inbound service remains suspended, but outbound service has now resumed.
Sao Tome and Principe: Service has been suspended until further notice.
Seychelles: Shipments can be collected at service points. Pick up and deliveries remain suspended.
Somaliland: Service has been suspended until further notice.
South Africa: The South African Government has declared a Nationwide lockdown until 30th April.Only “Essential Goods and Services” is expected to be picked up and delivered. Due to this, service delays are expected to impact Southern African countries; Lesotho, Swaziland, Namibia, Mozambique, Botswana, Zambia, Zimbabwe, Malawi and Angola.
MIDDLE EAST AND NORTH AFRICA
Libya: Service suspended until further notice.
Oman: The government has extended the lockdown until 8th May. DHL are still able to continue to operate in approved areas only.